Manager, National Accounts

Silgan Containers•Downers Grove, IL

About The Position

Silgan Closures is seeking a National Accounts Manager to lead strategic customer relationships and drive profitable growth across key national and multi-location accounts. This senior commercial role combines strategic account management, B2B sales, business development, contract negotiation, customer retention, and revenue growth within the manufacturing and packaging industry. The position focuses on growing complex accounts, negotiating multi-year supply agreements, and building executive-level customer partnerships. The role involves developing strategic account plans, expanding revenue and profitability, leading complex negotiations, strengthening customer retention, and coordinating cross-functional teams. The manager will also provide market intelligence and customer insights to support commercial strategy and business planning. Silgan describes itself as a Fortune 500 packaging leader with 109 manufacturing facilities worldwide and a global provider of sustainable metal and plastic packaging solutions.

Requirements

  • Bachelor's degree or equivalent.
  • 10+ years of experience in strategic account management, national account sales, business development, or commercial leadership.
  • Demonstrated success managing large, complex national or key accounts.
  • Proven experience negotiating multi-year supply agreements and commercial contracts.
  • Track record of driving revenue growth, profitability, account expansion, and customer retention.
  • Strong relationship-building, negotiation, communication, and leadership skills.
  • Ability to collaborate effectively across cross-functional teams.
  • Microsoft Word and Excel proficiency.
  • Customer-focused, results-driven approach.

Nice To Haves

  • MBA.

Responsibilities

  • Develop and execute strategic account plans for national and regional customers.
  • Drive revenue growth, profitability, market penetration, and share of wallet.
  • Lead complex contract negotiations involving pricing, supply agreements, service commitments, and strategic partnerships.
  • Grow and protect key accounts through proactive sales and customer retention strategies.
  • Build executive relationships across procurement, operations, supply chain, quality, and leadership.
  • Lead cross-functional teams supporting account growth, customer satisfaction, and retention.
  • Identify new business development and strategic sales opportunities.
  • Provide market intelligence and customer insights to support commercial strategy and business planning.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • Company-paid life insurance, AD&D, and disability coverage.
  • 401(k) with company match.
  • Paid vacation and holidays.
  • Tuition reimbursement.
  • Voluntary benefits, including pet insurance, legal plans, and identity protection.
  • Employee engagement events and team-building activities.
  • Opportunities for professional growth and career advancement.
  • Stable employment with a global industry leader.
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