National Accounts Manager - Industrial

Ferguson EnterprisesLa Porte, TX
$6,375 - $13,934Onsite

About The Position

Ferguson is seeking a National Accounts Manager - Industrial to acquire and develop regional and national customer bases. This role is focused on growing sales and developing long-term plans to meet customer needs and achieve sales, profitability, and productivity goals. The position requires a strong understanding of the industrial sector and the ability to build and maintain relationships with key customers and vendors. The ideal candidate will be proactive in problem-solving, adaptable, and committed to Ferguson's mission of making complex projects simple, successful, and sustainable. This position is based in the Houston, Texas area.

Requirements

  • 5+ years of Sales Management Experience or extensive experience in outside sales.
  • Prior experience in contract negotiation and issue resolution.
  • Leadership skills.
  • Strong presentation skills.
  • Supplier and product knowledge.
  • Coaching skills – proven track record of achieving through others.
  • Strong interpersonal skills and ability to prioritize workload appropriately in order to balance multiple demands and meet timelines as required.
  • Strong financial acumen - Ability to work with and analyze numbers quickly.
  • In-depth understanding of the company's operational system.
  • Continued focus on improving system efficiencies and business practices.
  • Attention to detail, demonstrated integrity and professionalism.
  • Interpret marketing reports, analyzing business groups, products, and customers.

Responsibilities

  • Acquire and develop regional and national customer base.
  • Grow sales and develop long-term plans to meet customer needs and sales goals.
  • Coordinate and participate in trade shows and other customer activities.
  • Build relationships with key customers and vendors.
  • Maintain customer retention through monthly financial reviews, project management, and program execution.
  • Work with credit, purchasing, and branch associates to maximize customer satisfaction and profitability.
  • Develop and analyze market information.
  • Build customer programs and provide direction to field sales, marketing, and operations support.
  • Provide communication to field sales and Directors on program requirements and advancements.
  • Identify new product/business opportunities based on customer needs.
  • Integrate and prioritize corporate programs and initiatives.
  • Identify sales of existing products by customers and maximize sales.
  • Ensure quotes, submittals, and RFPs are accurate and timely.
  • Ensure quotations, orders, and requests for credit are entered promptly, thoroughly, and accurately.
  • Communicate program advancements to internal teams to ensure workload is handled appropriately.
  • Connect with internal teams on product needs and potential product shortages.
  • Develop and maintain a strong price matrix for regional account customers.
  • Maintain price agreements through National Accounts price contract.
  • Identify and market new products and services.
  • Provide information to customers about new products, services, and promotional offerings.
  • Manage relationships with decision makers/influencers for all accounts.
  • Routine follow-up, using both inside support and field sales.
  • Approach customers professionally with scheduled appointments and purpose.
  • Travel as needed, up to 50%.
  • Represent the company in a professional manner at all times, ensuring quality customer service.
  • Abide by all policies, rules, and regulations of the company, including all applicable safety rules, regulations, and procedures.
  • Support corporate programs, goals, and initiatives of the company.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Life insurance
  • 401(k) with a company match
  • Mental health coverage
  • Gender affirming and family building benefits
  • Paid parental leave
  • Associate discounts
  • Community involvement opportunities
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