Manager, National Accounts

Saputo Inc.•Vaughan, ON

2d•CA$92,795 - CA$121,795•Hybrid

About The Position

The National Account Manager (NAM) – Foodservice is responsible for leading and growing strategic national chain accounts across the Canadian Foodservice channel. This role drives profitable growth through customer partnerships, commercial strategy, and disciplined execution, while leveraging Saputo’s broad dairy portfolio and innovation capabilities. The NAM serves as the primary commercial lead for assigned accounts, managing all aspects of customer engagement including strategy development, contract negotiation, pricing, and cross-functional execution.

Requirements

5–10+ years of experience in Foodservice sales, national accounts, or commercial roles
Proven history managing large, complex national chain accounts
Strong financial acumen (pricing, margin management, contract structures)
Demonstrated ability to influence cross-functional teams and senior stakeholders
Experience working with distributors (e.g., Sysco, GFS) and understanding of go-to-market models
Post-secondary education in Business, Commerce, or related field (MBA considered an asset)

Responsibilities

Develop and execute multi-year account strategies aligned with Saputo growth priorities
Manage P&L responsibility for assigned accounts, including pricing, mix, and profitability
Lead contract negotiations and renewals, ensuring value creation for both Saputo and the customer
Identify and capitalize on growth opportunities (menu expansion, LTOs, innovation, channel expansion)
Build senior-level relationships across customer organizations (procurement, culinary, marketing, operations)
Function as a trusted advisor, bringing category insights and dairy expertise to customers
Deliver customer-centric innovation, partnering on menu development and product optimization
Maintain strong understanding of market dynamics, competitors, and distributor landscape
Own the end-to-end execution of account plans across internal and external stakeholders
Manage distributor alignment and performance to ensure contract compliance and volume delivery
Coordinate cross-functionally with supply chain, finance, marketing, and R&D to deliver results
Track performance vs. targets, ensuring consistent delivery of volume, revenue, and margin commitments
Lead internal cross-functional account teams, aligning stakeholders to customer priorities
Provide clear executive communication on account performance, risks, and opportunities
Champion Saputo’s values, fostering a collaborative and high-performance culture

Benefits

Vacation upon hire
Generous and complete benefit coverage with group insurance
Group retirement plan with employer contribution
Telemedicine and assistance program for employees and their families
Employee Share Ownership Plan with an employer match
Paid Parental Leave program
Paid time off: Sick days, floater days and volunteer day off
Opportunity to contribute to a collective RRSP & TFSA
Training and development programs
Saputo Flex Program, flexible work environment (schedule/location/time off) according to department needs
Organized activities for employees and their families
Advantageous discounts on Saputo products