National Accounts Manager

GRAYMAR ENVIRONMENTAL SERVICES LLC•Jacksonville, FL

20h•Hybrid

About The Position

GrayMar Environmental Services is expanding its national presence while upholding its core values of Respect, Integrity, Safe Work Practices, Excellence in Service, and Family, collectively known as RISE through Caring. The company specializes in environmental remediation, health and safety, hazardous materials management, waste disposal, and environmental emergency response, offering comprehensive and sustainable solutions to manage risk, maintain compliance, and protect the environment. Safety is paramount, and the company prides itself on its skilled and dedicated team. GrayMar fosters a culture where employees are valued as family members, supporting continuous learning, professional development, and long-term career growth. They offer a robust benefits package and are committed to diversity and inclusion, believing that diverse experiences and perspectives drive innovation and growth. As they grow nationwide, GrayMar aims to deliver exceptional service while building a workplace where people feel safe, supported, and proud to belong.

Requirements

High school diploma, GED, or equivalent required.
5+ years of experience in National Accounts Sales, Key Account Management, or similar role, preferably in the Environmental Services, Industrial Services, or Waste Management industries required.
Strong work ethic with a safety-first mindset.
Ability to work independently or part of a team while managing multiple tasks and deadlines.
Demonstrated success managing complex, multi-location clients with measurable revenue growth.
Strong negotiation, communication, and analytical skills.
Possesses strong knowledge of all company service lines and is capable of effectively introducing and articulating their value to clients and prospects.
Strategic and consultative selling.
Ability to upselling and cross sell multiple industry service lines.
Knowledge of environmental core services [Haz-Mat Industry Related]: Emergency Response, Hazardous Waste Management, Remediation, Field Services.
Understanding of hazardous, non-hazardous and universal waste management.
Client relationship management.
Financial and contract acumen.
Collaboration across cross-functional teams.
Problem-solving and solution development.
Executive-level communication.

Nice To Haves

Bachelor's degree in Business Administration, Environmental Science, or a related field preferred.
Working knowledge of environmental compliance, waste classification, and service delivery models is a plus.

Responsibilities

Develop and execute strategic account plans to drive revenue, margin, and service growth across targeted national accounts.
Serve as the lead point of contact for all national account matters, ensuring consistent communication and satisfaction.
Identify, pursue, and close multi-site opportunities in target markets including manufacturing, tech, life sciences, energy, and logistics.
Collaborate with regional Operational Team Member and Business Development Managers (BDMs) and branch operations to implement national account strategies.
Lead contract negotiations, RFP responses, and pricing proposals in coordination with legal and finance teams.
Monitor performance against KPIs (revenue, margin, retention) and drive corrective action when needed.
Maintain an expert understanding of customer needs, waste streams, service lines, and regulatory requirements.
Utilize CRM systems (e.g., HubSpot) to track pipeline activity and report on performance.
Conduct regular business reviews with clients and internal stakeholders to ensure program alignment and satisfaction.
Coordinate onboarding, implementation, and ongoing support for new accounts.
Monthly reporting on national sales strategy and results to the President/CEO.
Provide operational support related to their expertise as required.
Travel as required to support site visits, client meetings, and relationship development (up to 50%).
Perform other related duties as assigned.