National Accounts Leader

Porch GroupSeattle, WA
Remote

About The Position

The National Accounts Leader is responsible for leading and scaling the National Accounts organization, overseeing a team of National Account Managers who manage the company’s largest and most strategic agency groups, networks, franchises, and aggregators. This role owns the National Account strategy, drives premium growth and partner retention, and serves as a senior escalation point for external partners and internal stakeholders. The ideal candidate blends deep insurance distribution expertise with strong people leadership, executive-level relationship management, and data-driven strategic execution.

Requirements

  • Bachelor’s degree in business, marketing, insurance, a related field, or equivalent experience; advanced degree preferred.
  • 15+ years of experience in insurance distribution, sales leadership, or national account management, with deep exposure to independent agents, aggregators, franchises, or large agency networks.
  • Proven experience leading and scaling high-performing account management or sales teams and experience leading multifaceted cross-functional teams and driving successful business results.
  • Working knowledge of custom API integrations, with experience collaborating closely with internal engineering and technology teams to support enterprise partner needs, integrations, and scalable distribution solutions.
  • Demonstrated ability to leverage AI-enabled tools to increase National Account Manager effectiveness in insurance net-new enterprise pursuits (e.g., targeting and researching large carriers/brokers, drafting outreach and executive-ready messaging, synthesizing discovery notes and stakeholder themes, supporting RFP/RFI and compliance/security questionnaire responses, and analyzing territory, pipeline, and win/loss data) while applying sound judgment, protecting confidentiality, and following data privacy and acceptable-use guidelines.
  • Thrives in a fast-paced, high-volume environment with evolving processes, where decisions and iteration cycles move quickly; also has experience partnering effectively with leaders in large-scale, established organizations with mature processes and multiple stakeholders.
  • Demonstrated success managing large, complex enterprise relationships and delivering sustained premium growth.
  • Strong knowledge of P&C insurance products, underwriting dynamics, and distribution models.
  • Executive-level communication, negotiation, and relationship management skills.
  • Highly analytical and comfortable using data, KPIs, and dashboards to drive decisions.
  • Strategic thinker with the ability to translate long-term vision into executable plans.
  • Comfortable operating in a matrixed environment and influencing without direct authority.

Responsibilities

  • Lead, coach, and develop a team of National Account Managers, ensuring consistent execution of account strategies, performance expectations, and partner experience.
  • Establish clear goals, KPIs, and accountability frameworks for the National Accounts team.
  • Build succession plans, identify skill gaps, and support ongoing professional development.
  • Foster a high-performance, collaborative team culture aligned with company values.
  • Define and execute the overarching national accounts strategy, including segmentation, coverage models, and growth priorities.
  • Oversee the development and execution of tailored account plans for top-tier agency groups to maximize distribution, shelf space, and market share.
  • Drive premium growth, agent engagement, and retention across key enterprise partners.
  • Ensure consistency and scalability in how national accounts are managed across the organization.
  • Serve as the senior relationship owner and escalation point for the most strategic agency partners and enterprise relationships.
  • Engage directly with C-level executives and senior leadership within partner organizations.
  • Act as a trusted advisor to agency leadership, identifying opportunities for operational improvement, product expansion, and long-term partnership growth.
  • Partner closely with underwriting, product, marketing, operations, and technology teams to align enterprise account needs with internal capabilities.
  • Advocate for national account priorities internally and ensure timely execution of partner-facing initiatives.
  • Influence product roadmap, underwriting strategy, and operational enhancements based on partner feedback and market insights.
  • Own national account performance reporting, including premium growth, profitability, retention, and engagement metrics.
  • Use data and insights to identify trends, risks, and opportunities across the portfolio.
  • Provide executive-level updates and recommendations to senior leadership on national account performance and strategy.
  • Monitor industry trends, competitor activity, and evolving agency business models.
  • Translate market insights into strategic recommendations that strengthen the company’s competitive position.
  • Represent the organization at key industry events, conferences, and partner meetings.

Benefits

  • Three (3) Medical plan options
  • Two (2) Dental plan options
  • Vision plan
  • Voluntary Critical Illness, Hospital Indemnity and Accident plans
  • Pre-tax savings options including a partially employer funded Health Savings Account
  • Employee Flexible Savings Accounts including healthcare, dependent care, and transportation savings options
  • Company paid Basic Life and AD&D
  • Short and Long-Term Disability benefits
  • Voluntary Life and AD&D plans
  • Traditional and Roth 401(k) plans with a discretionary employer match
  • Headspace (on demand guided meditation and mindfulness exercises, mental health coaching, clinical care and online access to confidential resources including will preparation)
  • Brio Health (quarterly wellness challenges and prizes)
  • LifeBalance (discounts on gym memberships, travel, appliances, movies, pet insurance and more)
  • Flexible paid vacation
  • Company-paid holidays (typically nine per year)
  • Paid sick time
  • Paid parental leave
  • Identity theft program
  • Travel assistance
  • Fitness and other discounts programs
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