National Accounts Field Representative

Boise Cascade•Lees Summit, MO

2d•Onsite

About The Position

Boise Cascade has an exciting opening for a National Account Field Rep! This role is responsible for marketing, quoting, pricing, sales, and service of national accounts, pro-oriented retailers, large DIY retail operations, industrial accounts, or a combination thereof. The representative will provide a wide range of communication, promotional, and merchandising materials (displays, samples, literature racks, catalogs) and manage customer relations between national store contacts, customers, vendors, and Boise Cascade. This position involves developing promotion opportunities, attending and participating in customer promotional events, resolving customer issues, responding to complaints and receivable problems, and providing claims service. Additionally, the role includes providing training and demonstrations to customers, customer associates, and contractors, maintaining knowledge of competitor products, exploring special order opportunities, and performing systems pricing maintenance and EDI coordination. The representative will also monitor inventory and review SKU mix by store/customer to identify sales and service opportunities. A strong commitment to safety, quality, environmental awareness, and continuous process improvement is expected. Extensive overnight travel is required. Other duties and responsibilities may be assigned.

Requirements

College Degree or equivalent work experience in related job function.
One (1) to five (5) years building products experience and broad knowledge of building product lines.
Demonstrated effective interpersonal, organizational and communication skills.
Must be able to safely drive to customer location and physically place product displays.

Responsibilities

Marketing, quoting, pricing, sales and service of national accounts, pro-oriented retailer, large DIY retail operations, industrial or a combination of these accounts.
Provide wide range of communication, promotional, merchandising material (displays, samples, literature racks, catalogs) and manage customer relations between national store contact, customer, vendor, and Boise.
Develop promotion opportunities, attend and participate in customer promotional events.
Resolve customer issues, respond to complaints and receivable problems, and provide claims service.
Provide training and demonstrations to customers, customer associates, and contractors.
Maintain knowledge of competitor products.
Explore special order opportunities.
Perform systems pricing maintenance and EDI coordination.
Monitor inventory and review SKU mix by store / customer to identify sales and service opportunities.
Demonstrate strong commitment to safety, quality, environmental awareness, and continuous process improvement.
Extensive overnight travel required.
Perform other duties and responsibilities as assigned.