National Accounts Coordinator

Allied Fire Protection•Pearland, TX

6d•Onsite

About The Position

The National Account Coordinator will support the relationships and customer service of priority accounts serviced by Allied Fire Protection. Responsible for oversight of national and legacy accounts across seven Allied locations.

Requirements

High school diploma is required
Escalation Customer Service Experience
Purchasing and Purchase Order Experience
Excellent written and verbal communication skills
Ability to follow verbal and written instructions
Detail-oriented with excellent organization skills
Ability to maintain accurate and auditable records
Ability to work in a fast-paced service/construction team environment
Attention to detail with emphasis on accuracy and quality
Ability to prioritize work to balance multiple projects and deadlines

Nice To Haves

A bachelor’s Degree is preferred
Fire Protection Service administrator experience is highly preferred
Ability to effectively utilize computers and software, including Service Trade, Microsoft Office Suite, and customer compliance portals is preferred

Responsibilities

Reports Directly to Service Managers, Taking Direction From The National Account Manager
Communication With Local Operations and Sales Teams as Required
Tracking of Job Status and Progress in Each Customer Portal For Jobs Within An Established Market
Alignment of Customer Job Status With ServiceTrade For Accurate Job Tracking
Daily Execution of National Account Job Processes, Eliminating Inefficiencies and Aging Receivables
Responsible for All National Account Job Setups, Purchase Orders, and Invoices
Works With Accounting, Providing Critical Data for Collections
Consistently Reviews Job Lists and Rejected Invoices, Gathering Requisite Information and Re-Submitting for Approval
Primary on Collections Follow Up on all National Account Receivables

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