National Account Specialist

Leviton Manufacturing•Bothell, WA
•Hybrid

About The Position

The National Account Specialist supports the development and growth of key strategic distributor accounts by partnering with National Account Managers and cross-functional teams. This role helps execute account strategies, strengthen customer relationships, and identify opportunities that drive customer satisfaction, retention, and profitable revenue growth.

Requirements

  • Ability to maintain up-to-date knowledge of company products, technologies, and competitive offerings.
  • Demonstrates technical understanding of electrical, Industrial or structured cabling copper and fiber optic infrastructure solutions.
  • Ability to apply product and market knowledge to address customer needs and recommend effective solutions.
  • Understands Fortune 500 customer expectations and effectively coordinates internal and external resources to deliver exceptional service and results.
  • Relationship Builder – Strong interpersonal skills to build trust and rapport with key stakeholders
  • Proactivity – Take initiative to address potential issues or concerns before they escalate to ensure smooth operations
  • Strategic Thinker – Ability to think strategically and make informed decisions to support the organizations goals
  • Decisiveness – Ability to make quick, informed decisions to help the team move forward
  • Communication – Excellent verbal and written communication skills to effectively interact with coworkers, along with internal and external customers and key stakeholders
  • Customer Service – Provide excellent service to internal and external customers
  • Teamwork – Ability to work well in a team environment that fosters collaboration and cooperation
  • Minimum of 3 years of experience in account management, sales, business administrations, project management, sales operations, or a related business discipline.
  • Experience in electrical, industrial, manufacturing, or structured cabling solutions copper & fiber networks is required.

Nice To Haves

  • Experience supporting national accounts, distributors, or large strategic customers is preferred.
  • Experience developing executive presentations, KPI reporting, forecasting, and business analytics is highly desirable.

Responsibilities

  • Partner with National Account manager to execute strategic business plans and growth initiatives for distributor partner across all Leviton business units.
  • Analyze sales performance, forecasts, pricing, inventory, profitability, and market trends to identify opportunities and business risks.
  • Develop executive-level dashboards, scorecards, reports, and presentations that support business reviews and strategic decision-making.
  • Coordinate cross-functional initiatives with Sales, Marketing, Finance, Supply Chain, Product Management, Customer Service, and Operations to ensure successful execution of customer programs.
  • Prepare materials and support quarterly business reviews, annual strategic planning sessions, customer meetings, and executive presentations.
  • Monitor customer performance, project milestones, and action items while ensuring timely communication and follow-up.
  • Support pricing programs, promotional initiatives, inventory strategies, and other customer-specific business programs.
  • Build and maintain effective working relationships with distributor partner personnel and internal business partners while delivering exceptional customer support.
  • Identify process improvements that increase efficiency, improve reporting accuracy, and enhance customer experience.

Benefits

  • Medical (with an HSA option), Dental, Vision and Rx coverage beginning the 1st day of the month following your start date
  • 401(k) Program with employer matching contributions. Participation begins immediately upon hire; employer match begins after 1 year of service
  • Life, Disability, Accident and Critical Illness insurance options
  • Up to 11 paid Holidays
  • Up to 18 days Paid Time Off
  • Volunteer Time Off
  • Tuition Reimbursement
  • Health Advocacy Program
  • Bereavement Leave
  • additional wellness incentive programs
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