National Account Sales, Security

Johnson Controls•Brecksville, OH

1d•$83,000 - $129,000•Hybrid

About The Position

Johnson Controls is a global leader in smart, healthy, and sustainable buildings, with a strong focus on security, service, and customer outcomes. In this role, you will manage and grow strategic national accounts helping customers protect their operations while expanding long-term business relationships. As a National Account Manager - Security, you will develop and expand existing and new national accounts, drive new sales opportunities with current customers, and secure new business accounts with multiple site locations. You will lead assigned accounts from opportunity identification through pre-sales planning, deal execution, post-sales installation planning, and follow-up to support customer satisfaction and long-term growth.

Requirements

College Degree in Sales/Marketing or other related field preferred.
Minimum of five (5) years of commercial sales experience, including three (3) years of major accounts sales of electronic security or related validated experience within a large corporation.
Proven sales ability with high-level corporate contacts.
Ambitious attitude, leadership ability and ability to be a great teammate at all levels.
Excellent oral and written communication skills.
Ability to comprehend and make valid contributions to developing a business plan, including sales and marketing strategies.
Ability to Travel 25%+

Responsibilities

Develop and expand existing and new national accounts within a defined territory.
Drive new sales opportunities with existing customers and position the business for continued success.
Personally contact and secure new business accounts, including customers with multiple site locations across the Country.
Lead all aspects of assigned accounts, including opportunity identification, pre-sales planning, deal execution, post-sales installation planning, and follow-up.
Resolve customer issues related to invoicing, service, and other post-sales matters to support satisfaction and repeat business.
Achieve targeted sales growth for national accounts at a rate and profit margin consistent with the national business plan.
Build and maintain strong relationships with facilities, loss prevention, IT, finance, and other key decision makers at multiple levels.
Work with the Sales Director to support profitability goals and develop a sound business plan aligned with growth and market share targets.
Use internal support resources, including Customer Monitoring Centers (CMC), National Account Service Center (NASC), Business Operations, support teams, and Johnson Controls sales and service offices (SSO).
Provide current market information, including trends, sales techniques, product applications, and suggested marketing programs.
Support and implement promotional programs with management and Corporate Marketing.
Maintain high-quality, timely service to customers to maximize retention and grow the RIF base for assigned accounts.
Own your portfolio with accountability, integrity, and a strong commitment to safe, professional execution.
Stay close to the customer by understanding priorities across multiple departments and removing obstacles quickly.
Use proactive account planning, regular contact, and disciplined follow-through to deepen relationships and grow revenue.
Apply candor, market insight, and continuous improvement to refine sales strategies and strengthen outcomes over time.
Win as one team by working closely with Sales, CMC, NASC, Business Operations, Corporate Marketing, and SSO partners.
Act as a central point of contact so customer needs are handled efficiently and service delivery remains responsive.
Visit customers in person to conduct QBRs