National Account Manager - Sam’s Club & BJ’s
About The Position
The National Account Manager, Sam’s Club & BJ’s (NAM) will be an active member of the LIV Sales team reporting to the Senior Director of Sales for Club Channels. The National Account Manager will lead customer strategy for the LIV portfolio for Sam’s Club & BJ’s. You’ll manage negotiations, promotions, demanding building budget and joint business plan reviews. You’ll build & maintain relationships with buyers and internal cross-functional stakeholders. Playing a key role in the Sales team, you will oversee & be responsible for the achievement of Sam’s Club & BJ’s and the channel plan. LIV is looking for a customer expert and sales leader who will drive topline sales, profit and share at one our largest customers within our largest channel. This person will collaborate cross-functionally, manage a large trade fund budget, develop multi-year Joint Customer Business Plans, build effective internal and external relationships and define the capability plan to deliver consumer trial, awareness and conversion. The NAM will accomplish these activities with deep consumer/shopper insights, data analysis, strategic thinking and effective communication skills. As a sales leader, this person will be expected to deliver and communicate timely and consistent business updates, customer strategies and plan achievement/status. The ideal candidate is a self-starter who can establish and develop customer relationships, is highly analytical, results driven and eager to work in a growing, fast-paced company.
Requirements
- Bachelor’s degree in business or related field
- 5 - 8+ Years in selling CPG with in a National Account
- Knowledge of Consumer-packaged goods industry
- Growth mindset professionally and personally, one that values personal development
- Action oriented with a can-do, positive attitude, inspiring others to adopt a winning attitude
- Proven ability to establish, develop, and maintain customer relationships
- Track record of success in meeting or exceeding targets
- Proven ability to drive the sales process from plan to close
- Proven ability to position products against competitors
- Excellent listening, negotiation and presentation skills
- Excellent verbal and written communications skills
Nice To Haves
- Previous experience with Sam’s Club or BJ’s preferred
- Ability to interpret syndicated data and applications such as IRI, Neilsen or SPINS a plus
- Experience with Madrid preferred
Responsibilities
- Own full P&L delivery across San’s & BJ’s accounts, including revenue, share, and gross margin
- Translate company strategy into clear customer-specific plans that define where to play and how to win
- Develop 1–3 year account strategies aligned to both customer priorities and brand growth objectives
- Lead all customer-facing strategy, including line reviews, joint business planning, and category development
- Build and maintain strong, multi-level relationships across the customer organization
- Establish and lead a consistent operating cadence with buyer
- Own all key customer interactions, including weekly buyer communication and senior leadership engagement
- Own the bottoms-up forecast across all items, promotions, and events with full accountability for accuracy
- Identify risks and opportunities early, communicating clear action plans to address gaps
- Manage trade investment with discipline, ensuring strong ROI and alignment to growth and margin targets
- Maintain a deep understanding of business performance, including consumption, pricing, and promotional impact
- Lead cross-functional teams (supply chain, marketing, finance) to ensure flawless execution
- Proactively manage inventory, in-stocks, and service levels, owning outcomes delivered to the customer
- Drive alignment across functions to support launches, promotions, and item transitions
- Identify and resolve operational risks before they impact the business
- Leverage data and insights to identify opportunities across assortment, pricing, and promotion
- Lead innovation sell-in and category growth initiatives
- Continuously evaluate performance and adjust strategy to drive incremental growth
- Apply test-and-learn thinking to unlock new opportunities
Benefits
- 100% company-paid medical, dental and vision insurance for employees (PPO, HMO and Kaiser options).
- A 401k plan with company match, short and long-term disability coverage.
- A generous PTO and sick policy that includes 13+ paid annual holidays.
- Wellness classes (fitness, mental health, nutrition, finance, etc.).
- An Employee Assistance Program, including membership for guided meditation for all employees.
- Monthly tech and wellness reimbursement.
- An infinite supply of Liquid I.V. for endless hydration!
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What This Job Offers
Job Type
Full-time
Career Level
Senior
