National Account Manager (Home Depot)
Generac•Atlanta, WI
•Hybrid
About The Position
The National Account Manager (NAM) – The Home Depot is responsible for leading the strategic growth and profitability of the The Home Depot account, one of the company’s most critical national retail partners. This role owns the end-to-end relationship, driving revenue, market share, and brand presence across The Home Depot stores in both US and Canada. The NAM serves as the primary interface with The Home Depot merchants and cross-functional stakeholders, while coordinating internal teams to deliver best-in-class execution across sales, replenishment, merchandising, and marketing.
Requirements
- Bachelor’s degree Business, Marketing, Supply Chain, or related field or equivalent experience
- 3 years of experience in National or key account management
- 3 years of experience in Retail sales (big-box preferred, Lowe’s or Home Depot highly preferred)
- Proven track record managing large national retail accounts
- Experience working directly with merchant teams and retail buyers
- Strong understanding of forecasting, pricing, margins, and budget ownership.
- Ability to partner effectively across Product, Marketing, Operations, and Customer Experience.
- Ability to lead complex negotiations and influence customer decisions to drive mutually beneficial outcomes.
- Leverages POS data, syndicated insights, and forecasting tools to inform strategy, optimize performance, and identify growth opportunities.
- Skilled in delivering clear, compelling presentations and building credibility with senior-level stakeholders.
Responsibilities
- Develop and execute a comprehensive account strategy aligned to The Home Depot priorities and category growth plans
- Deliver annual sales, margin, and market share targets
- Identify opportunities for assortment expansion, pricing optimization, and promotional effectiveness
- Lead Product Line Review (PLRs) and any business reviews with The Home Depot
- Build and maintain strong relationships with merchant, buyers, and cross functional partners.
- Serve as the primary point of contact for The Home Depot at a national level
- Influence decision-making through data, insights, and category expertise
- Partner with The Home Depot to optimize: product assortment and lifecycle management, shelf placement (planograms) and in-store execution, new product introductions and resets
- Leverage POS data and analytics to drive category insights and recommendations
- Develop accurate sales forecasts and demand plans in collaboration with internal and The Home Depot teams
- Monitor and analyze performance vs. forecast, identifying risks and opportunities
- Collaborate internally with: Supply Chain, Demand Planning, Marketing, and Finance
- Ensure alignment and execution of account priorities across all functions
- Manage: Pricing strategy and margin performance, RFPs, contracts, and terms of sale, Issue resolution (inventory, service, product concerns)
- Ensure on-time delivery, in-stock performance, and service levels meet The Home Depot expectations
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What This Job Offers
Job Type
Full-time
Career Level
Senior
