National Account Manager

Sonoco • Hartselle, AL

5d • Remote

About The Position

Sonoco’s Reels division is an industry leader in packaging solutions for the wire and cable market, offering one of the industry’s most extensive product portfolios including wooden, steel, composite, plywood, and recycled reels. With four manufacturing facilities and 22 distribution centers across the United States, Sonoco provides broad coverage, responsive service, and long-standing customer partnerships across North America and global markets. This role is part of a lean, highly visible commercial team where each team member plays a critical role in the success of the business. The ideal candidate will bring a strategic, relationship-driven approach and thrive in a collaborative environment that requires influencing across functions without direct authority.

Requirements

• Strong strategic account management and relationship-building experience
• Proven ability to influence, collaborate, and lead within cross-functional environments
• Commercial acumen with the ability to identify customer value opportunities and support business growth
• Strong communication, presentation, and relationship management skills
• Ability to operate effectively within a lean, highly collaborative team environment
• Experience managing large or complex customer relationships is preferred, $20M+
• Industrial or manufacturing sales experience is beneficial but not required
• Candidates with strong corporate or global account exposure and high growth potential are encouraged to apply
• Bachelor’s degree preferred

Responsibilities

• Manage and grow strategic national accounts within the North America
• Develop and maintain strong customer relationships across multiple levels of an organization, including executive leadership
• Create and execute strategic account plans focused on growth, profitability, customer retention, and long-term partnership development
• Collaborate closely with operations, manufacturing, customer service, finance, and leadership teams to support customer initiatives and deliver solutions
• Lead customer business reviews focused on sales performance, quality, delivery, and value-generating opportunities
• Monitor customer trends, competitive activity, market conditions, and business opportunities to support strategic planning efforts
• Coordinate pricing discussions, contract activities, and sales forecasting initiatives across assigned accounts
• Identify and develop value-added solutions and cost savings opportunities that support customer objectives and total cost of ownership (TCO) initiatives
• Represent the voice of the customer internally while balancing both customer and business needs
• Support trade shows, customer engagement activities, and market visibility efforts as a representative of Sonoco and the Reels division
• Deliver professional presentations and communicate effectively with both internal and external stakeholders
• Build strong cross-functional relationships and lead collaborative efforts across divisions and teams without direct reporting authority

Benefits

• Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
• 401(k) retirement plan with company match
• Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services
• Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family
• Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Senior