National Account Manager, Payor Relations

Smith & Nephew•Fort Worth, PA

2d•Remote

About The Position

National Account Manager, Payor Relations – Sports Medicine Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living. We're looking for a strategic and relationship-focused National Account Manager, Payor Relations to help drive market access and reimbursement success across our Sports Medicine portfolio. As the National Account Manager, Payor Relations – Sports Medicine, you will play a critical role in executing payer engagement strategies that support patient access to innovative technologies. Partnering closely with national and regional health plans, you will build and maintain strategic relationships, identify opportunities to improve coverage and reimbursement, and help reduce barriers to care. Reporting to the Director, Payor Relations – Sports Medicine, you will serve as a key liaison between payer organizations and internal cross-functional teams, providing market insights and supporting evidence-based market access initiatives aligned with business objectives.

Requirements

Bachelor's degree required.
5+ years of experience in payer relations, market access, managed care, reimbursement, national accounts, or a related healthcare field.
Strong understanding of U.S. reimbursement systems, including coding, coverage, payment methodologies, utilization management, and medical policy development.
Experience presenting clinical and economic value propositions to payer audiences.
Demonstrated success engaging with national and regional health plans.
You are a highly collaborative professional who combines strategic thinking with strong relationship management skills.
You are comfortable working across functions, influencing stakeholders, and communicating complex clinical and economic data in a compelling and compliant manner.
Market access and reimbursement expertise
Strategic account management
Clinical and health economic value communication
Cross-functional collaboration and influence
Executive-level presentation skills
Ethical decision-making and compliance focus

Nice To Haves

Advanced degree (MBA, MPH, MHA, or related field).
Experience within medical devices, orthopaedics, sports medicine, or related healthcare sectors.
Established relationships with payer decision-makers across national and regional organizations.

Responsibilities

Develop and maintain strategic relationships with national and regional payer organizations.
Execute payer engagement strategies that support coverage expansion, reimbursement optimization, and patient access.
Serve as the primary account lead for assigned payer accounts, coordinating communications and issue resolution.
Conduct regular business reviews and identify opportunities to strengthen coverage policies and reduce reimbursement challenges.
Collaborate with reimbursement, market access, marketing, medical affairs, and product management teams to address customer needs and advance business objectives.
Present clinical evidence, health economic analyses, and real-world outcomes data to payer decision-makers.
Provide market intelligence and customer insights to support value proposition development, evidence generation priorities, and strategic planning.
Maintain accurate account plans, engagement records, and opportunity tracking.
Communicate account performance, emerging risks, and access opportunities to leadership.