Natatorium Building Supervisor - Deaconess Aquatic Center
About The Position
The Natatorium Building Supervisor supports the YMCA mission by serving as the on-site building supervisor during assigned shifts at the Deaconess Aquatic Center. The supervisor coordinates safe facility operations, supports staff, responds to member and guest concerns, and helps lead emergency responses. The role works with lifeguards, membership, and housekeeping to maintain a safe, welcoming environment for swimmers, families, teams, and spectators. This position requires a minimum of two weekday shifts per week and a minimum of two weekend shifts per month. Early morning openings, evenings, and weekend shifts may be included. The employee occasionally lifts and/or moves up to 10 pounds, needs close and distance vision and the ability to adjust, and works in an environment with usually moderate noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements
- Must be at least 21 years of age.
- Previous customer service experience required.
- Demonstrated judgment, conflict resolution, and clear communication skills.
- Complete Child Abuse Prevention training on or before the first day of work, along with all required screening, orientation, and abuse risk management training.
- Maintain CPR/AED and First Aid certification before serving independently as building supervisor.
- Complete emergency oxygen, bloodborne pathogen, and facility emergency training before performing related duties.
- Ability to use check-in systems, radios, incident forms, and operating checklists.
- Ability to work effectively with people of diverse backgrounds and abilities.
Responsibilities
- Serve as the designated building contact during assigned shifts, communicate priorities, and promptly notify leadership of significant concerns.
- Complete and document opening, scheduled walk-through, and closing checklists.
- Inspect decks, locker rooms, restrooms, spectator areas, entrances, exits, cleanliness, and security while respecting patron privacy.
- Promptly address wet floors, trip hazards, damaged fixtures, blocked exits, and unsafe behavior; secure affected areas, submit maintenance requests, and communicate unresolved hazards during shift handoff.
- Enforce approved guest policies, swim testing, youth supervision, life jackets, and facility conduct.
- Support staff with difficult interactions and use calm, respectful de-escalation.
- Immediately suspend use of an affected pool or area when conditions are unsafe, notify the Aquatics Director and pool operator, and reopen only through the authorized process after corrective action and required clearance.
- Activate the emergency action plan for aquatic or medical emergencies, missing persons, severe weather, fire, chemical incidents, and security threats; call 911 when needed, direct staff and patrons, provide care within training, meet responders, and assist with evacuation and accountability.
- Support check-in, program information, registrations, member and guest services, facility tours, and quick checks.
- Document incidents, injuries, near misses, behavior concerns, closures, and corrective actions promptly and factually.
- Adhere to policies related to boundaries with youth, complete required abuse risk management training, report suspicious or inappropriate behaviors and policy violations, follow mandated abuse reporting requirements, and adhere to job-specific abuse risk management responsibilities.
- Attend required training and complete other related duties as assigned.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
