Aquatic Supervisor

Hospital for Special Care•New Britain, CT

13d•$19 - $29•Onsite

About The Position

The Aquatic Supervisor supports the Program Manager in providing leadership and operational oversight of the Aquatic and Fitness Center while promoting a culture of safety, quality, and compliance with organizational policies, industry standards and American Red Cross guidelines. This role assists in the development and implementation of aquatic programs and contributes to daily operations, including staff supervision, training, mentoring, facility operations, and customer satisfaction. The Aquatic Supervisor is a proactive problem solver who demonstrates professionalism, sound judgment, attention to detail, and a commitment to aquatic safety, staff development, and community engagement. The position includes a minimum of twenty (20) hours of direct service per week, which may include lifeguarding, lifeguard instruction, and swim instruction.

Requirements

High School Diploma or equivalent.
American Red Cross Lifeguard/First Aid/CPR/AED certification.
Lifeguard Instructor certification or ability to obtain within six (6) months of hire.
American Red Cross Water Safety Instructor (WSI) Certification.
Minimum three (3) years management or supervisory experience with demonstrated ability to train, mentor, and support performance development of staff.
Proficiency with Microsoft Office Suite
Excellent verbal and written communication, organizational, interpersonal and analytical skills.
Experience developing or implementing adaptive and inclusive aquatics programming.
Stand or walk 60%-80% of each shift.
Sit 20%-40% of each shift.
Perform physical skills including lifting, reaching, bending, twisting, kneeling, squatting, climbing, and pushing/pulling up to 70% of each shift.
Able to run and swim short distances as related to rescue techniques on rare occasion.
Lift and carry up to 50 pounds on an occasional basis.
Grasp with both hands on a frequent basis to handle equipment and assist members and participants.
Fine hand manipulation with one hand is required on occasional basis to manipulate small objects.
Maintain the ability to demonstrate physical lifeguarding skills such as 500-yard swim, brick retrieval with a 40-yard swim, submerged victim rescue, passive and active victim rescue, spinal injury rescue.
Continuous alertness to observe swimmers, conforming with established rules, standards of practice to insure swimmer safety and prevent accidents, drownings.
Working knowledge of medical terms and definitions.
Basic writing proficiency needed for written reports including accident/incident reports and the ability to express self clearly.
Problem solving skills needed for critical decision-making regarding appearance behavior of swimmers and determining the need for any type of lifeguarding/lifesaving response.
Application of previously acquired knowledge, independent problem identification and problem solving.
Flexibility of thought, abstract reasoning, and organizational skills in quick decision-making situations.
Selective attention and concentration are necessary.
Ability to adjust and prioritize schedule to adapt to events as needed.
High level of communication skill including expression of abstract/complex ideas, use of negotiation, active listening and an ability to dialogue with multiple parties.
Working primarily indoors around water and associated chemicals.
Schedule fluctuation is frequent and at times unpredictable.
The environment may be noisy at times.
There may be occasional exposure to water borne or blood borne pathogens/blood/body fluids.
There may be a need to respond to water, medical or behavioral emergency situations.

Nice To Haves

Certified Pool Operator certification

Responsibilities

Supports the Program Manager in the leadership and operational oversight of the Aquatic and Fitness Center, ensuring alignment with organizational priorities, policies, safety practices, and industry standards.
Assists with the development, implementation, and evaluation of aquatic programs while promoting a safe, high-quality participant experience.
Provides leadership support to aquatic staff through training, mentoring, coaching, and performance oversight to ensure consistent program delivery.
Ensures compliance with Hospital for Special Care policies, American Red Cross standards, and aquatic safety procedures through effective monitoring, documentation, and continuous improvement efforts.
Provides direct aquatic services, including lifeguarding, lifeguard instruction, and swim instruction, as needed to support program operations.

Benefits

employer-subsidized medical
dental insurance
vision insurance
403(b) retirement savings plan with an employer match of up to 6%
paid time off
employer-paid life insurance
short-term and long-term disability insurance
Health Savings Account (HSA) with employer contributions
Flexible Spending Accounts (FSA)
Employee Assistance Program (EAP)
tuition reimbursement
professional development opportunities
voluntary benefits, including pet insurance
employee wellness programs with access to our onsite fitness and aquatics center
employee referral bonus program
meaningful employee recognition and appreciation initiatives