Nail Technician

SOUTHALL FARM & INN•Franklin, TN

12d•Onsite

About The Position

Southall is a premier destination bringing nature, produce and people together in a powerful and unique way. The Spa at Southall Nail Technician will perform natural nail services performing luxe manicure and pedicure experiences in accordance with standards training provided by Southall. This is a non-exempt, hourly plus commission position on our team.

Requirements

Must be skilled in all aspects of proper nail services and nail care
Minimum one year experience as a Nail Technician in a high-end salon or spa environment
Excellent personal appearance, good communication skills and a friendly, congenial personality is a must
Ability to work in a high-volume, busy service environment while maintaining composure and focusing on the guest
High School diploma or the equivalent required
Have and maintain a current Tennessee Cosmetology/Nail Technician license

Responsibilities

Provide consistent professional nail, hand and foot treatments in accordance with spa protocols and accepted certification practices
Analyze member and guest’s nails and tailor nail treatments to the specific needs and requests of members and guests
Explain nail services and products to members and guests in a knowledgeable, professional and thorough manner
Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures
Prepare nail services equipment and supplies daily
Maintain supply and treatment areas as directed
Stay current on the latest thinking pertinent to nail services and become well-versed and trained in its application
Coordinate services and interact effectively with other technicians to facilitate optimum delivery of services and maximum member and guest satisfaction
Be flexible with your schedule, supporting the needs of the spa
Ensure a pleasant visit for each member and guest and maintain effective member and guest relations
Promote and execute effective retail sales
Be knowledgeable and informed regarding all general spa and club programs and services
Provide necessary information to compile complete member and guest records
Perform special projects as required by the Spa Director
Maintain cleanliness and neatness of the nail studio as directed
Provide appropriate and consistent levels of member and guest service and hospitality
Report for scheduled shifts promptly and ready to work
Attend and participate in staff meeting as designated by the Spa Director
Maintain personal appearance and grooming standards consistent with the management’s standards
Submit supply requests to the Spa Director in a timely fashion to ensure proper product availability for members and guests
Report any problems incurred immediately to the supervisor on duty
Work diligently to support Southall team philosophy throughout the property
Comply with all departmental and company policies
Maintain confidentiality of all Southall proprietary information
Promote positive member and guest relations for all guests by providing prompt, courteous and efficient service
Resolve guest complaints in a manner which promotes positive guest relations
Maintain accurate property information through daily use of email and other forms of communication

Benefits

Competitive compensation package
Medical, dental, vision, short and long-term disability, company-provided life insurance
Generous paid time off accruals
9 paid holidays annually
401k and company match
Education reimbursement
Best-in-class Employee Assistance Program
Free weekly outdoor activities and wellness classes
30% internal discounts
Fresh and free daily meal
Bountiful internal growth opportunities