Nail Technician
About The Position
Nail Technicians provide hand and foot treatments intended to improve or maintain the health and appearance of guests’ nails and contribute to a luxury spa experience. The role requires nail-care knowledge, attentive and personable guest service, and a passion for wellness. Technicians follow treatment protocols, recommend enhancements and products, and work with the spa team to ensure guest experiences meet Woodhouse Spa standards. The position is non-exempt and eligible for overtime in accordance with applicable laws. In-service pay ranges from $17–$21 per hour plus gratuity; out-of-service pay ranges from $11–$12 per hour. Spa management will review the full pay structure and performance expectations. The schedule must accommodate business needs and may include days, evenings, and/or weekends.
Requirements
- Maintain a current Nail Tech or Cosmetology license in the state where practicing.
- Excellent communication skills.
- Ability to assess guests’ needs and wants.
- Exceptional time-management skills.
- Ability to solve problems efficiently in the moment.
- Availability to work weekend, evening, and holiday hours.
- Neat, professional appearance and adherence to the Woodhouse Spa dress code.
- Physical ability to perform up to 7–8 services per day.
- Physical strength to stand for long periods and ability to lift up to 50 pounds.
Responsibilities
- Welcome guests and introduce themselves appropriately.
- Prepare guests for services according to treatment protocols and review intake forms for relevant information.
- Perform a combination of up to 7–8 hand and foot treatments per day.
- Explain the benefits of services, enhancements, and products used during treatments; recommend enhancements and retail home-care products and explain their proper use.
- Communicate current spa promotions to guests.
- Allow guests to relax by speaking only when spoken to.
- Document pertinent guest information in guest records.
- Keep treatment and preparation areas organized and ensure appropriate lighting, music, cleanliness, and aromatherapy.
- Follow Woodhouse Spa policies and perform all service offerings and Signature protocols.
- Support team and location needs, and communicate with staff and management to help the location run smoothly and according to schedule.
- Maintain proper care of spa tools and equipment and follow safety, sterilization, and sanitation procedures.
- Maintain professionalism and discretion and protect the Woodhouse Spa brand.
- Renew licensure before expiration and obtain continuing education as required by state licensing requirements and/or Woodhouse Spa requirements.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision insurance options for full-time employees.
- Safe Harbor 401(k) plan with up to 4% company match.
- Employee discount program for spa services at corporately owned Woodhouse Day Spas.
- Employee Assistance Program.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
