NA/Unit Secretary MedSurg Acute

Sutter Health•Lakeport, CA

11d•$27 - $32

About The Position

At Sutter Lakeside Hospital, the NA/Unit Secretary MedSurg Acute performs routine patient care and support services alongside specialized clerical and administrative duties, within the legal scope of practice and the standards, policies, and procedures of the assigned nursing unit. The role builds cooperation with patients, families, support groups, and healthcare providers; prioritizes requests and information; and follows applicable regulations and procedures to protect patient privacy and safety. The position may also involve performing specific tasks or orienting other staff. The role combines direct patient care with unit coordination and administrative support. It includes routine patient-care procedures, helping direct the timing and flow of care activities, maintaining patient charts and electronic health records, supporting staff with information systems, and maintaining a safe work environment. The employee is expected to complete required certification and continuing education.

Requirements

High school diploma or General Education Diploma (GED).
Basic Life Support Healthcare Provider (BLS) certification.
One year of recent relevant experience.
Knowledge of basic nursing skills, medical procedures, and medical equipment.
Ability to interpret data and instructions presented in written, oral, diagram, or schedule form.
Basic understanding of human anatomy, physiology, pathology, and medical terminology.
Written and verbal communication skills for interacting with team members, supervisors, patients, and other personnel.
Time-management and organizational skills, including prioritizing assignments and meeting deadlines within standardized policies and procedures.
Knowledge of computer applications, including Microsoft Office Suite (Word, Excel, and Outlook), electronic health records, EPIC, and related information systems.
Ability to work independently and as part of a team, including managing multiple tasks in an environment with interruptions.
Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
Ability to protect patient protected health information.
Ability to build collaborative relationships with peers and other staff members.
Education, technical competence, and patient-interaction skills.
Sound judgment and developed clinical and administrative skills.

Responsibilities

Provide appropriate direct patient care.
Perform selected procedures, including taking vital signs, collecting specimens, and completing admission, transfer, and discharge procedures.
Provide basic care relating to nutrition, elimination, hygiene, and mobility.
Complete routine and priority tasks within established departmental time frames.
Maintain equipment and understand procedures and treatments performed by physicians.
Explain examinations, tests, and medical procedures to patients to help alleviate fear and anxiety.
Mentor and foster a constructive learning environment for students and new employees.
Perform clerical and administrative tasks, establish work priorities, and create documents such as letters, memorandums, manuals, and reports.
Coordinate the flow and timing of unit patient-care activities and procedures; assist with admissions, discharges, and transfers; and serve as a point of contact for patients and families.
Receive and screen calls, messages, mail, email communications, and visitors.
Compile charts by obtaining orders, test results, laboratory information, reports, and clearances, and scan information into the electronic health record.
Coordinate meetings and provide logistical support, including equipment or scheduling; prepare meeting notices, agendas, and minutes.
Manage calendars and departmental schedules, coordinate activities, and prepare for meetings and events.
Prepare reports, summaries, or replies to inquiries using relevant information from various sources.
Maintain databases and enter and audit data.
Assist department staff with the electronic medical record and other systems, and serve as a resource for computer-related issues when needed.
Coordinate projects, create documents independently, and prioritize needs.
Maintain timekeeping records and serve as timekeeper when needed.
Maintain a clean, neat, and safe working environment, including cleaning and disinfecting equipment after procedures.
Inspect and calibrate equipment, record quality-control results, and report malfunctions to the supervisor.
Protect the confidentiality of patients’ protected health information and prevent inappropriate disclosure.
Provide care in compliance with departmental standards, policies, procedures, and applicable regulatory requirements.
Prepare, administer, and document medications and treatments in accordance with state and federal regulations.
Maintain certification and complete mandated continuing education requirements.