Unit Secretary - Acute MedSurgical A

CHRISTUS Health•San Antonio, TX

About The Position

Under the direction of the Registered Nurse, the Unit Secretary performs clerical and non-nursing duties on the nursing units. The role serves as a receptionist for the unit, transcribes orders, requests items for patient care, and helps maintain patient, unit, and hospital records. The secretary also supports admissions and discharges, patient charges, supplies, equipment, meal requests, and communication between shifts while responding to emergencies according to defined procedures. The position requires demonstrating competence in meeting the age-specific and developmental needs of clients served by the department, adapting service methods to clients’ physical, psychosocial, cultural, age-specific, and other developmental needs, and adhering to the core values of CHRISTUS Santa Rosa Health Care. Other duties may be assigned.

Requirements

  • High school diploma or equivalent.
  • Graduation from an approved unit clerk program or previous experience as a unit secretary is preferred.
  • CPR certification is preferred.

Nice To Haves

  • Graduation from an approved unit clerk program or previous experience as a unit secretary.
  • CPR certification.

Responsibilities

  • Serves as receptionist for the nursing unit; answers telephone calls, takes and delivers messages, assists with general inquiries, and answers patient call lights.
  • Maintains an orderly nursing station and sorts and delivers interdepartmental mail.
  • Maintains unit records and admission and dismissal log books.
  • Prepares and transcribes physician orders for verification by a registered nurse.
  • Reviews and organizes patient charts and ensures forms are properly identified.
  • Performs clerical duties for admissions, transfers, discharges, and deaths; notifies appropriate departments and staff and assembles chart forms.
  • Completes requisition forms and enters orders for central supply items and diagnostic or therapeutic patient services.
  • Routes charts and laboratory work to other departments as needed for diagnostic and therapeutic services.
  • Assembles dismissal charts and routes them to Medical Records.
  • Maintains unit stock supplies and reports requests for par-level changes or non-stock items.
  • Assists with equipment maintenance; routes broken equipment to Maintenance or requests repairs using Meditech, the Maintenance Log, and Central Work Order; contacts Clinical Engineering when required.
  • Requests diets, checks meal trays for accuracy, and collects late trays from the dumbwaiter.
  • Communicates effectively with team members and unit secretaries on other shifts and provides an accurate report to the oncoming shift secretary.
  • Ensures patient charges are entered appropriately and verifies and reconciles charges each shift.
  • Responds to emergency situations according to defined procedures, including infant security system alarms.
  • Performs assigned responsibilities in a manner that meets the age-specific and developmental needs of clients served by the department.
  • Adapts assigned assessment, treatment, or service methods to accommodate clients’ physical, psychosocial, cultural, age-specific, and other developmental needs.
  • Demonstrates adherence to the core values of CHRISTUS Santa Rosa Health Care.
  • Performs other duties as assigned.
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