MWR Custodial Worker (Housekeeper) (UH)

Commander, Navy Installations Command•San Nicolas Island, CA

5d•Onsite

About The Position

This position is assigned to the Community Recreation Division, MWR Department, NBVC. It performs varied custodial and housekeeping duties in recreational lodging units and other facilities, including common areas, offices, bathhouses, and laundry facilities. The work may involve heavy labor, hand and power tools, motor vehicles, towed equipment, and large equipment. The duty station is remote and isolated; lodging is included on site at SNI only. The worker cleans rooms and shared spaces according to program standards, including daily service, checkout, deep-cleaning, and special-project assignments. Duties include cleaning floors, furniture, fixtures, appliances, kitchens, bathrooms, and laundry facilities; replacing linens and amenities; preparing rooms for guests; inspecting and sorting linens; maintaining carts and equipment; and submitting maintenance requests. The worker follows applicable safety and housekeeping procedures, reports concerns and lost-and-found items, maintains key control, and communicates professionally with guests and team members.

Requirements

Meet Federal employment suitability requirements and successfully complete a background investigation, including fingerprint identification and background inquiry forms.
Successfully pass the E-Verify employment verification check and resolve any discrepancies as a condition of employment.
Be subject to a physical examination.
Possess a valid state driver license if required; travel to other facilities may be required within the normal scope of duties.
Be able to perform considerable standing, bending, kneeling, walking, pushing, pulling, lifting, stretching, and climbing.
Be able to perform moderately strenuous physical labor, including unassisted lifting, moving, and carrying supplies and equipment weighing up to 45 pounds.
Be able to climb and descend stairs and properly placed stepladders.
Know cleaning procedures and the proper use of cleaning equipment and approved cleaning chemicals, including familiarity with applicable Safety Data Sheets (SDS).
Know Recreational Lodging program standards.
Be able to operate in-room appliances such as coffee makers, televisions, clock radios, and telephones.
Be able to use Property Management System (PMS) and/or Point of Sale (POS) software to update room status using the in-room telephone system.
Be able to accurately complete daily room-status reports and housekeeping assignment sheets.
Be able to interpret, execute, and document cleaning actions in accordance with the Recreational Lodging Housekeeping Manual and program policy guidance.
Be able to apply general cleaning knowledge to housekeeping tasks and safely use common hand and power tools.
Use sound judgment to schedule and prioritize assignments, honor No Service/Do-Not-Disturb requests, and follow service follow-up and cleaning-frequency standards.
Communicate clearly and effectively in English, verbally and in writing, with management, staff, and guests.
Remain drug free throughout Federal employment.
Non-U.S. citizens with fewer than three years of recent residential history in the United States may be determined ineligible for employment.
Complete a one-year probationary period if required.
Participate in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment.
Establish identity for military installation access as required under the REAL ID Act.

Responsibilities

Clean lodging units, common areas, offices, bathhouses, laundry facilities, and other assigned spaces according to program standards.
Perform daily service, checkout, deep cleaning, and special-project cleaning assignments.
Vacuum, sweep, and mop floors; dust, polish, and move furniture; clean walls, fixtures, windows, blinds, curtains, and other surfaces.
Remove trash, place it in dumpsters, and replace liners.
Clean washers, dryers, and other appliances, and ensure equipment is clean and operational.
Stock rooms with the proper number of amenities, consumables, non-consumables, linens, and kitchen and bathroom items.
Remove and replace bed linens; inspect mattresses and pull-out sofas; and move or reposition beds as required.
Clean kitchen appliances, cookware, utensils, dishes, sinks, counters, cabinets, and other kitchen surfaces; ensure dishwashers are clean and working.
Clean bathroom fixtures and surfaces and replace bathroom terry, linens, and shower curtains.
Clean and check guest-room items such as irons, ironing boards, luggage racks, hangers, directories, televisions, alarm clocks, and telephones.
Perform scheduled or checkout deep cleaning, including refrigerator defrosting, window and drape cleaning, moving furniture, carpet cleaning, and cleaning walls and woodwork.
Count, sort, inspect, and prepare linen for operational use; follow Blood Borne Pathogen criteria and MWR protocols when handling potentially contaminated linen.
Submit maintenance requests for broken, defective, or replacement-needed items.
Perform basic routine maintenance on vacuum cleaners, including cleaning and replacing filters as needed.
Maintain the cleanliness, inventory, and organization of housekeeping carts and linen carts.
Report guest valuables or damage, and report unsafe, illegal, or suspicious activity to the supervisor.
Interact professionally with guests and team members; answer questions about facilities and provide information about on-base and local attractions.
Coordinate lost-and-found information with the front desk to help guests retrieve items.
Maintain control of assigned keys and report any key issues promptly to the supervisor.