MWR Housekeeper

Commander, Navy Installations Command•Monterey, CA

20h•Onsite

About The Position

This position is assigned to the Morale, Welfare, and Recreation (MWR) Recreational Lodging operation; Fleet Readiness (N92); Commander, Navy Installations Command (CNIC); Naval Support Activity Monterey. MWR Recreational Lodging offers accommodations including RV parks, vacation rentals, and campgrounds. The housekeeper cleans lodging units and other facility spaces to program standards. Work includes daily service, checkout, deep cleaning, and special-project assignments. The role also includes preparing rooms and linen for guest use, maintaining housekeeping equipment and carts, reporting maintenance and safety concerns, and interacting professionally with guests and team members. The position requires considerable standing, bending, walking, pushing, pulling, and climbing, and the ability to perform moderately strenuous physical labor. Unassisted lifting, moving, and carrying of supplies and equipment weighing up to 45 pounds is required; assisted handling of heavier items may be required. The employee may be designated as ALPHA personnel during inclement weather or for national security needs and may be required to report when other employees are excused.

Requirements

Meet Federal Employment suitability requirements and successfully complete a background investigation, including fingerprint identification and background inquiry forms.
Successfully pass the E-Verify employment verification check and resolve any discrepancies as a condition of employment.
Be able to perform considerable standing, bending, walking, pushing, pulling, and climbing.
Be able to perform moderately strenuous physical labor, including unassisted lifting, moving, and carrying of supplies and equipment weighing up to 45 pounds; assisted handling of heavier items may be required.
Be able to climb and descend stairs and properly placed stepladders as required.
Have general knowledge of cleaning procedures and the proper use of cleaning equipment and commonly used approved chemicals, including MSDS, and adhere to basic safety policies.

Responsibilities

Clean lodging units, common areas, offices, bathhouses, laundry facilities, and other facility spaces using daily-service, checkout, deep-cleaning, and special-project procedures.
Vacuum, sweep, and mop floors; dust, polish, clean, and move furniture; and clean walls, doors, ceilings, fans, light fixtures, vents, windows, blinds, and curtains.
Remove trash, place it in dumpsters, and replace trash liners.
Clean washers and dryers and ensure they are operational; clean common spaces such as bathhouses, vending rooms, laundry rooms, elevators, break rooms, walkways, corridors, stairwells, lounges, and storage areas.
Place the proper quantities of guest amenities, consumables, non-consumables, linens, and kitchen and bathroom supplies in rooms.
Remove and replace bed linen, inspect mattresses and pull-out sofas, and move or reposition beds after checkout, weekly, or at a guest's request.
Clean kitchen items and appliances, including coffee makers, refrigerators, stovetops, cookware, utensils, dishes, sinks, counters, ovens, ranges, cupboards, drawers, and microwaves; program appliance clocks as appropriate.
Ensure dishwashers are clean and in working condition.
Clean bathroom fixtures and surfaces, including vanities, mirrors, cabinets, toilets, tubs, shower stalls, tile, and exhaust fans; replace bathroom terry, linens, and shower curtains.
Clean irons and remove excess water, replace irons as needed, clean ironing boards and replace covers as needed, maintain luggage racks, and ensure the proper number of clean hangers is available.
Ensure guest directories are clean and organized, and TVs, alarm clocks, and phones are clean, properly programmed, and in working condition.
Perform deep cleaning according to program standards, including refrigerator defrosting, interior and exterior window cleaning, drape cleaning or replacement, moving furniture to clean hidden areas, carpet shampooing or spot treatment, and cleaning walls and woodwork.
Count, sort, inspect, and prepare linen for operational use; apply blood-borne pathogen criteria to identify potential concerns with contaminated linen and follow appropriate NGIS protocols.
Complete maintenance requests for broken, defective, or replacement-needed items.
Perform basic routine maintenance on vacuum cleaners, including cleaning all areas and replacing filters as needed.
Maintain the cleanliness, inventory, and organization of housekeeping and linen carts.
Report guest damages or valuables left in the open, and report unsafe, illegal, or suspicious activity to the supervisor.
Interact professionally with guests and team members, communicate effectively, answer questions about hotel facilities, and provide information about on-base and local attractions.
Coordinate with the front desk regarding lost-and-found items and record relevant information to support retrieval by the guest.
Maintain control of assigned keys and immediately report key-related issues to the supervisor.