Music School Administration Assistant

Bach To Rock Mt Juliet•Mount Juliet, TN
•Onsite

About The Position

The Administrator supports the School Director in the daily operations of the school and is responsible for school oversight when the director is absent. Working with the director, this position oversees school operations, enrollment, staff, and students; serves customers and clients; liaises with parents of younger students; and assists with inventory control, sales processing, billing, and reporting. The role also supports the delivery of lessons and instructional programs, helps maintain student and faculty schedules, and may teach private lessons, jams, and parties with the director’s approval. The position is listed as 20–30 hours per week, primarily during late afternoon and evening. It requires availability during the company’s normal business hours and may involve occasional extended hours. The work takes place in the reception area, music classrooms, performing space, band room, and recording studio.

Requirements

  • High school diploma or GED.
  • Proficient spoken and written English.
  • Successful completion of a post-offer background check.
  • Ability to interface successfully with the public.
  • Strong interpersonal skills to build good working relationships with faculty and staff and interact with students and parents.
  • Ability to work well with young people and communicate effectively with a diverse population.
  • Knowledge of basic accounting and bookkeeping procedures.
  • Ability to solve problems efficiently.
  • Effective time-management and organizational skills.
  • Ability to operate basic office equipment, including telephones, photocopiers, and computers.
  • Proficiency with relevant computer software, including Microsoft Office, and ability to learn and use B2R’s specialized systems.
  • Ability to adapt to workplace changes and work independently as well as collaboratively.
  • Ability to work during the company’s normal business hours and occasionally work extended hours.
  • Ability to sit, stand, walk, use stairs, crouch, stoop, and reach; ability to lift at least 45 pounds and move equipment typically used in day-to-day operations.

Nice To Haves

  • Musical training beyond the amateur level in at least one instrument.
  • A bachelor’s degree from an accredited university in a related field, such as business, management, or music.
  • Record-keeping and time-tracking experience.
  • Business management and administrative experience.
  • Supervisory experience.
  • Additional language skills.

Responsibilities

  • Share responsibility with the School Director for operating and maintaining the school’s retail activities, including inventory, sales, and customer service.
  • Supervise student arrivals and departures, greet and assist parents, and help maintain students’ safety and proper order.
  • Provide guidance and information to parents and students, and communicate with staff and parents in the students’ best interests.
  • Collaborate with the director to support teaching quality through teaching materials, scheduling, programs, and methods of teaching and assessment.
  • Monitor student and faculty schedules with the director and other staff to support timely delivery of instructional programs.
  • Manage class, camp, lesson, staff, faculty, and student schedules through the Harmony Gateway System.
  • Work with the director to support student recruitment and retention for private lessons, bands, and classes.
  • Recruit, hire, manage, and evaluate site staff and teaching faculty in collaboration with the director; evaluate administrative assistants’ work performance.
  • Train receptionists and oversee front desk duties and the reception area.
  • Keep up to date with and continually update the B2R curriculum, pricing, rules, and regulations.
  • Administer daily renewals, billing, enrollments, and schedule changes.
  • Open and close the site on time.
  • Support and back up the director with payroll, billing, collections, retail sales, and inventory control.
  • Share responsibility for the safe use and maintenance of equipment; maintain the on-site computer and phone systems as needed.
  • Teach private lessons, jams, and parties as needed, with the director’s approval.
  • Perform other duties as assigned.
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