Music School Administration Assistant

Bach To Rock Mt Juliet • Mount Juliet, TN

20h • Onsite

About The Position

The Music School Administration Assistant supports the School Director in the daily operations of a music school and oversees the school in the director’s absence. Working with the director, the assistant helps manage school operations, enrollment, staff and students; serves customers and clients; communicates with parents of younger students; and performs administrative tasks such as inventory control, sales processing, billing and reporting.

The role shares responsibility for the school’s retail activities, student and staff schedules, recruitment and retention, teaching program delivery, and front desk operations. It also handles daily renewals, billing, enrollments and schedule changes; supports payroll, collections and retail sales; and helps maintain school equipment and systems. The assistant may teach private lessons, jams and parties as needed, with the director’s approval.

The position is scheduled for 20–30 hours per week, primarily in the late afternoon to evening, and requires availability during the company’s normal business hours. Work takes place in the reception area, music classrooms, performing space, band room and recording studio. A post-offer background check is required.

Requirements

• High school diploma or GED.
• Bachelor’s degree from an accredited university in a related field, such as business, management or music.
• Proficiency in spoken and written English.
• Ability to interface successfully with the public and communicate effectively with a diverse population.
• Strong interpersonal skills for working with faculty, staff, students and parents.
• Ability to work well with young people.
• Knowledge of basic accounting and bookkeeping procedures.
• Effective problem-solving, time-management and organizational skills.
• Ability to operate basic office equipment, including telephones, photocopiers and computers.
• Proficiency with relevant computer software, including Microsoft Office, and ability to learn and use B2R’s specialized systems.
• Ability to adapt to workplace changes and work independently as well as collaboratively.
• Ability to work during the company’s normal business hours and to work extended hours from time to time.
• Ability to sit, stand, walk, use stairs, crouch, stoop and reach.
• Ability to pick up at least 45 pounds and lift or move equipment such as amplifiers, keyboards, recording equipment and light furniture.
• Successful completion of a post-offer background check.

Nice To Haves

• Musical training beyond the amateur level in at least one instrument.
• Record-keeping and time-tracking experience.
• Business management and administrative experience.
• Supervisory experience.
• Additional language skills.

Responsibilities

• Share responsibility with the School Director for operating and maintaining retail activities, including inventory, sales and customer service.
• Supervise student arrivals and departures, greet and assist parents, and maintain proper order and student safety.
• Provide guidance and information to parents and students, and communicate with staff and parents in support of students’ interests.
• Help maintain the quality of teaching through teaching materials, scheduling, programs and assessment methods, collaborating with the director on lesson delivery.
• Monitor student and faculty schedules with the director and other staff to support timely delivery of instructional programs.
• Manage schedules for classes, staff, faculty and students through the Harmony Gateway System, including class schedules, camps and lessons.
• Partner with the director to recruit and retain students for private lessons, bands and classes.
• Recruit, hire, manage and evaluate site staff and teaching faculty in collaboration with the director, and evaluate administrative assistants’ work performance.
• Train receptionists and oversee front desk duties and the reception area.
• Stay current with and update the B2R curriculum, pricing, rules and regulations.
• Administer daily renewals, billing, enrollments and schedule changes; ensure timely opening and closing of the site.
• Back up the director with payroll, billing, collections and retail sales, and maintain appropriate inventory levels.
• Share responsibility for the safe use and maintenance of equipment, and maintain the on-site computer and phone systems as needed.
• Teach private lessons, jams and parties as needed, with the director’s approval.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level