Museum Visitor Experience Assistant - Student Hourly

University of Kansas•Lawrence, KS

11h•Onsite

About The Position

The Visitor Experience Assistant is responsible for creating a positive, memorable, and engaging experience for visitors at the KU Natural History Museum in Dyche Hall. They are required to greet and interact with visitors, answer questions regarding the museum and surrounding areas (in person, on the phone, and by email), and assist visitors with any needs they may have related to their visit. Occasionally Visitor Experience staff members (VEX) give guided tours through the museum. VEX are responsible for opening and closing the museum; restocking the museum gift shop and processing retail sales; tracking attendance and contributions; communicating with and aiding museum staff in other departments; and completing miscellaneous museum projects. Special events occur occasionally in the evenings and on weekends and VEX may be asked to assist with these programs. Eligible candidates must have availability to work shifts during the weekend, breaks, and in the summer.

Requirements

Excellent communications skills, as evidenced in application materials.
Work experience which required attention to detail, as evidenced in application materials.
Experience in handling money/cash register experience, as evidenced in application materials.
Work experience which demonstrates dependability, ability to work independently, and ability to work and communicate with all populations, as evidenced by application materials
Experience working with the public, as evidenced in application materials.
Major in biology, geology, archaeology, museum studies, communications, marketing, business, or other field related to the operation of a natural history museum.
Student hourly must be enrolled in no fewer than 6 credit hours during the semester term of the appointment.
For summer periods the student hourly must: (1) have been enrolled in no less than 6 hours in the past spring semester or (2) be pre-enrolled in the upcoming fall semester in no less than 6 hours or (3) be enrolled in summer session or (4) be admitted to study in the upcoming fall semester.
Student Hourlies may be undergraduate or graduate students.
Student employees must be able to work shifts during the weekend, breaks, and in the summer.