Multifamily Maintenance Supervisor

Middleton Meyers•Charlotte, NC

3d•$30 - $35•Onsite

About The Position

At Middleton Meyers, the Maintenance Supervisor is responsible for overseeing all maintenance operations at the apartment community, ensuring the property is maintained in a safe, clean, and market-ready condition. This position supervises maintenance team members, coordinates service requests and preventative maintenance programs, manages vendor relationships, and ensures compliance with company policies and applicable regulations.

Requirements

High school diploma or GED required.
Minimum of 3-5 years of apartment maintenance experience.
EPA Universal Certification Required
Valid driver's license and reliable transportation.
Ability to participate in an on-call rotation and respond to emergencies after hours.
Strong knowledge of HVAC, plumbing, electrical, appliance repair, carpentry, and general building maintenance.
Strong leadership and team development skills.
Excellent organizational and time management abilities.
Ability to read and interpret technical manuals and blueprints.
Proficiency with property management and maintenance software.
Effective communication and customer service skills.
Ability to prioritize multiple projects and meet deadlines.
Frequently lift and carry up to 50 pounds; occasionally up to 100 pounds with assistance.
Ability to stand, walk, bend, kneel, climb ladders, and work in confined spaces for extended periods.
Ability to work indoors and outdoors in varying weather conditions.
Ability to respond to emergency situations outside normal business hours.

Nice To Haves

Previous supervisory experience preferred.
HVAC certification preferred.

Responsibilities

Oversee daily maintenance activities for the community, including service requests, preventative maintenance, and apartment turns.
Prioritize and assign work orders to maintenance team members.
Ensure service requests are completed accurately, efficiently, and within company-established timelines.
Perform and assist with repairs involving HVAC, plumbing, electrical, appliances, carpentry, painting, drywall, and general maintenance.
Maintain curb appeal and ensure all common areas, amenities, and grounds are in excellent condition.
Conduct routine property inspections and identify maintenance concerns.
Manage apartment turnover schedules to ensure units are ready for occupancy on time.
Coordinate inspections and completion of make-ready work.
Monitor unit quality standards and ensure readiness meets company expectations.
Supervise, train, coach, and develop maintenance team members.
Schedule staff and coordinate on-call responsibilities.
Conduct performance evaluations and provide ongoing feedback.
Foster a positive, team-oriented work environment.
Coordinate and oversee work performed by outside contractors and vendors.
Monitor vendor performance and maintain professional relationships.
Assist in developing and managing the maintenance budget.
Monitor expenses and identify opportunities for cost savings.
Maintain inventory of maintenance supplies, equipment, and parts.
Ensure proper purchasing procedures are followed.
Ensure compliance with OSHA, EPA, Fair Housing, and company safety policies.
Conduct regular safety inspections and maintain required documentation.
Respond to emergency maintenance situations as needed.
Ensure proper handling and storage of hazardous materials.
Provide exceptional customer service to residents.
Address resident maintenance concerns professionally and promptly.
Partner with the management team to enhance resident satisfaction and retention.