Multifamily Agency Sr. Asset Manager - Dallas, TX

Zions Bancorporation•Richardson, TX

6d•Hybrid

About The Position

Zions Capital Markets is establishing a premier agency lending and asset management platform, operating as a bank-sponsored entity with dual GSE licenses from Fannie Mae and Freddie Mac. As the company expands its multifamily business, it is committed to building a top-tier organization focused on credit discipline, portfolio performance, and client engagement. The Asset Management team is tasked with the continuous credit oversight and administration of the firm’s agency loan portfolio, from its inception to its payoff. This team is crucial for managing risk, ensuring compliance with agency regulations, and delivering an excellent borrower experience.

Requirements

Bachelor’s degree in finance, real estate, economics, or related discipline
5+ years of relevant experience in commercial real estate asset management, loan servicing, or underwriting, with a strong multifamily focus
Demonstrated experience handling complex GSE servicing transactions and borrower requests
Deep familiarity with Fannie Mae and Freddie Mac asset management frameworks and requirements
Advanced understanding of multifamily credit fundamentals and loan structures, with the ability to assess nuanced risk scenarios
Proven ability to make independent, well-reasoned credit decisions within established guidelines
Strong leadership presence with the ability to mentor team members and influence outcomes across functions
Highly developed analytical capabilities, including financial statement analysis and scenario evaluation
Exceptional written and verbal communication skills, particularly in articulating credit positions and transaction rationale
Ability to manage complex, high-impact situations under time constraints
Strategic mindset with interest in platform growth, process optimization, and long-term portfolio performance
High degree of professionalism, accountability, and sound judgment

Responsibilities

Lead the review, structuring, and approval of complex borrower requests in alignment with loan documents, agency guidelines, and internal risk frameworks.
Exercise delegated approval authority on transactions, including escalations from junior team members.
Oversee and resolve sophisticated requests such as material loan modifications and maturity extensions, loan assumptions and structured ownership transitions, significant collateral releases and reconfigurations, complex lease approvals and third-party agreements, and insurance loss scenarios and capital redeployment.
Evaluate credit implications of borrower requests, ensuring consistent application of risk standards and preservation of asset value.
Partner with legal, agency representatives, and senior leadership on non-routine or precedent-setting transactions.
Maintain active oversight of assigned portfolio segments, with a focus on credit performance, emerging risks, and compliance trends.
Work with Subservicers on certain requests and approvals.
Identify and proactively manage loans exhibiting performance deterioration or heightened risk characteristics.
Lead or contribute to watchlist discussions, asset-level strategies, and resolution planning.
Review financial performance, operating trends, and market conditions to support ongoing credit assessments and the risk rating of the portfolio.
Ensure adherence to agency requirements, reporting obligations, and internal controls.
Serve as a senior point of contact for junior asset managers, providing guidance on consent request considerations and workflow prioritization.
Review work product and provide feedback to ensure quality, consistency, and accuracy across the team.
Support onboarding and development of team members, contributing to a strong, scalable organizational foundation.
Contribute to the design and refinement of processes, approval frameworks, and risk management protocols.
Work with manager on drafting appropriate policies and procedures for the team.
Partner with leadership on portfolio analytics, performance tracking, and reporting enhancements.
Drive improvements in data integrity, technology integration, and operational efficiency.
Collaborate across originations, underwriting, capital markets, and servicing/asset management to ensure alignment across the loan lifecycle.
Act as a senior liaison with borrowers, sponsors, and key counterparties, particularly in complex or sensitive situations.
Provide clear, solutions-oriented communication while maintaining discipline around credit standards and GSE requirements.
Build and maintain relationships with agency stakeholders and external partners.