Multi Unit Retail Sales Manager - CA FREMONT- Metro by T-Mobile

JM Wireless • Stockton, CA

1h

About The Position

As a Multi-Unit Retail Sales Manager at JM Wireless LLC, a Metro by T-Mobile Authorized Retailer, you will lead teams across multiple stores to deliver exceptional customer experiences and drive business success. You will oversee retail operations, collaborate with senior management and other business teams, and apply training to support an entrepreneurial approach to the business. The position includes maintaining operations and store culture, coaching and developing employees, and promoting sales and operational excellence.

Requirements

• High school diploma or GED.
• 2–4 years of management experience in retail sales.
• 2–4 years of experience in sales and sales management.
• Passion for customer satisfaction and delivering outstanding experiences.
• Team-player mentality and drive to succeed in a fast-paced sales environment.
• Must be at least 18 years of age.
• Must be legally authorized to work in the United States.
• Must be able to move and/or lift up to 25 pounds.
• Must be able to stand for long periods, up to 9 hours, on the sales floor.

Nice To Haves

• Bachelor's degree.

Responsibilities

• Maintain store operations, staffing, scheduling, and marketing efforts.
• Oversee retail operations, including recruitment, training, marketing, loss prevention, and store profitability.
• Coach and develop team members to excel in customer service and sales.
• Resolve customer issues to enhance their Metro by T-Mobile experience.
• Drive sales and operational excellence by embracing new initiatives.
• Maintain a clean and organized store environment.
• Recruit team members who are passionate about technology and customer relationships.
• Support team growth through training development and mentorship.
• Stay updated on products, services, and leadership practices.
• Foster an inclusive team environment.
• Create and maintain schedules at or under the labor budget.
• Oversee store inventory management through daily and monthly stock audits.
• Partner with Sales, Operations, Finance, HR, and Training teams.

Benefits

• Competitive compensation with unlimited commission potential.
• Paid training.
• Medical, dental, and vision benefits.
• Phone service discount.
• Opportunities for career growth and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED