Multi Unit Retail Sales Manager - CA ATWATER - Metro by T-Mobile

TCC Wireless LLC • Atwater, CA

23d

About The Position

JM Wireless LLC, a Metro by T-Mobile Authorized Retailer, is seeking a Multi-Unit Retail Sales Manager to lead teams and support outstanding customer experiences across multiple stores. The manager leads by example, develops employees, and oversees retail operations while working with senior management and teams across Sales, Operations, Finance, HR, and Training. The role focuses on store performance, operational excellence, customer satisfaction, and an inclusive store culture.

Requirements

• High school diploma or GED required.
• Two to four years of management experience in retail sales.
• Two to four years of sales and sales management experience.
• Passion for customer satisfaction and delivering outstanding experiences.
• Team-oriented mentality and motivation to succeed in a fast-paced sales environment.
• Ability to move and/or lift up to 25 pounds.
• Ability to stand for long periods, up to nine hours, on the sales floor.
• Must be at least 18 years of age.
• Legally authorized to work in the United States.

Nice To Haves

• Bachelor's degree preferred.

Responsibilities

• Maintain store operations, staffing, scheduling, and marketing efforts.
• Oversee retail operations, including recruitment, training, marketing, loss prevention, and store profitability.
• Coach and develop team members in customer service and sales.
• Resolve customer issues to improve their Metro by T-Mobile experience.
• Drive sales and operational excellence by implementing new initiatives.
• Maintain a clean and organized store environment.
• Recruit team members who are passionate about technology and customer relationships.
• Support team growth through training, development, and mentorship.
• Stay updated on products, services, and leadership practices.
• Foster an inclusive team environment.
• Create and maintain schedules at or below the labor budget.
• Oversee inventory management through daily and monthly stock audits.
• Partner with Sales, Operations, Finance, HR, and Training teams.

Benefits

• Competitive compensation with unlimited commission potential.
• Paid training.
• Medical, dental, and vision benefits.
• Phone service discount.
• Opportunities for career growth and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED