About The Position

Mark-Taylor is hiring a Multi-Site Service Technician to support Tavalo at Cadence and Tavalo at Queen Creek Commons in Mesa and Queen Creek, Arizona. The role helps keep the apartment communities running smoothly by completing maintenance repairs and contributing to community upkeep while providing five-star service to residents. The technician assists with apartment make-ready work, troubleshoots and repairs building systems and appliances, performs preventive maintenance, and maintains the pool. The role also includes inspecting the property for safety hazards, assisting with parts and cleaning-supply inventory, and sharing on-call duties with the Manager of Facilities and Service and other service team members. On-call team members must be readily available to go to the property when needed and wear a uniform and badge.

Requirements

  • General knowledge of plumbing, electrical work, pool maintenance, HVAC, carpentry, landscape maintenance, appliances, and OSHA-related standards.
  • Excellent customer service skills and professional, timely communication with residents and team members.
  • Knowledge of preventive maintenance, safety practices, and identifying potential issues before they become larger concerns.
  • Strong time-management skills and the ability to prioritize work orders, make-readies, and on-call responsibilities.
  • Team-oriented and accountable, with the ability to work collaboratively.
  • Knowledge of building systems.
  • Service orientation.
  • Basic computer skills.
  • Basic understanding of written and verbal English.
  • Pre-employment screening, including drug testing.

Nice To Haves

  • Experience as an apartment turn technician, make-ready technician, or work-order technician is highly desirable.

Responsibilities

  • Assist in completing make-ready units to Mark-Taylor standards and maintain an adequate supply of make-ready units for the community.
  • Troubleshoot, diagnose, and correct minor air-conditioning and heating failures, appliance repairs, electrical problems, plumbing problems, minor carpentry, and drywall repairs.
  • Perform necessary repairs and preventive maintenance on vacant units as they become available.
  • Perform daily pool care, ensure the pool is in proper chemical balance, and keep the pool area free of safety concerns.
  • Complete minor roof repairs, re-key locks, and cut keys.
  • Inspect the property for safety hazards that may pose a liability, correct hazards, and inform the Manager of Facilities and Service.
  • Share on-call duty with the Manager of Facilities and Service and service team members, and be readily available to go to the property when needed in uniform and with a badge.
  • Assist in monitoring inventory of parts and cleaning supplies.

Benefits

  • Employee rent discounts, subject to availability at each community.
  • Access to Mark-Taylor amenities.
  • Employee appreciation events.
  • Opportunities for career growth.
  • 401(k) with company match.
  • Paid time off, sick time, holidays, and volunteer time.
  • Comprehensive medical, dental, and vision benefits for full-time employees.
  • Additional hourly pay for EPA, CPO, and OSHA certifications; certification pay eligibility begins 90 days after hire, and additional requirements may apply.
  • Additional $3.00 per hour for all hours worked while on-call for service team members who participate in the on-call rotation.
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