Multi-Site Functional Lead

Carvana • Denver, CO

5d • Onsite

About The Position

The Multi-Site Functional Lead is a field-based member of Carvana’s Field Safe & Secure Team, providing day-to-day on-site support primarily at high-risk locations in an assigned geographical area. The role partners with Market Operations, Logistics, Inventory Control, and other teams to promote associate safety and protect company assets. It executes Safe & Secure routines involving safety, physical security, environmental support, fraud resolution, incident management, and inventory controls. The position reports directly to the Area Manager, Field Safe & Secure, and requires domestic travel of 60–75%, including travel between sites according to risk and support needs. The employee must live within the assigned geographical area and work from a Carvana location when not traveling.

Requirements

• High school diploma or equivalent.
• At least 5 years of Security or Asset Protection experience.
• At least 1 year of multi-site leadership experience.
• Excellent verbal and written communication skills.
• Strong analytical and data-driven skills.
• Experience implementing risk-mitigation programs to improve company profitability in collaboration with partners in a complex business environment.
• Experience working and communicating effectively with diverse stakeholders in a rapidly changing environment with tight deadlines.
• Ability to take initiative while remaining flexible and collaborative in a constantly changing work environment.
• Experience investigating and resolving theft and fraud issues.
• Ability to help create, develop, and implement process improvements.
• Strong organizational skills, attention to detail, and ability to prioritize multiple tasks.
• Crisis management or incident response experience.
• Ability to promote the company culture and mission to employees, vendors, clients, and business partners.
• Knowledge of how to use Google and Microsoft systems.
• Valid driver's license and an insurable driving record.
• Must live within the assigned geographical area and work from a Carvana location when not traveling between sites.
• Must be able to read, write, speak, and understand English.
• Must pass a complete background check.
• Domestic travel of 60–75% is required.

Nice To Haves

• Bachelor’s degree from an accredited college or university.
• Crisis Management Leadership experience.
• Experience leading OSHA Program implementation in a distribution, warehousing, or fulfillment environment.
• OSHA 10 Hour Training Certification.

Responsibilities

• Travel between sites in the assigned geographical area according to risk level and on-site support needs, coordinating the schedule with the Area Manager.
• Be available for non-standard hours, including evenings, weekends, and holidays, and respond to incidents outside standard business hours.
• Troubleshoot scanning and inventory control concerns across assigned locations.
• Lead efforts to track and reduce unit loss from missing units, forcible removals, or fraud-related activity.
• Execute the Incident Management Program to build sustainable awareness and effective preparedness, and support sites during emergencies.
• Partner with Inventory Control to identify and track units taken off lot and maintain effective inventory controls.
• Execute fraud mitigation efforts and downstream tactics that support overall unit-loss reduction.
• Promote a culture of safety by implementing incident-reduction initiatives and leading by example.
• Lead applicable EH&S and safety compliance programs, including training, implementation, and application.
• Oversee Safe & Secure Technology processes at sites, ensuring equipment functions and addressing issues related to badge access, server-room controls, monitoring alerts, and overall program health.
• Ensure Aclaimant incidents are properly recorded and system information is accurate and actionable.
• Conduct after-action reviews of reported safety incidents, determine root causes, and recommend improvements to the Area Manager.
• Use data to assess site Safe & Secure performance and report key wins and opportunities to the Area Manager.
• Support assigned tasks intended to improve metrics.
• Build open and productive working relationships with relevant company departments.
• Use prudent discretion when handling confidential and sensitive personnel information.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• 401(k) with company match.
• Student loan payments, vehicle discounts, pet benefits, and other perks.
• Wellness program supporting physical and mental health.
• Opportunities to expand skills and share knowledge across the organization.
• Promotion-from-within culture and opportunities for varied and rapid career development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED