Multi- Site Front Desk Receptionist and Care Coordinator

Tree of Life Counseling Center • Princeton, NJ

8d • $50,000 - $55,000 • Onsite

About The Position

NOW HIRING a flexible team member that is available to work at both OUR PRINCETON (5 Vaughn Drive) and FREEHOLD (2 Paragon Way) LOCATIONS! Tree of Life Counseling Center is a busy out-patient mental health counseling and medication management office seeing over 1,600 clients in person and remotely every week and we are rapidly expanding. We are seeking a full-time (40 hours), front-desk, Coordinator to join our hard-working and close knit team in a role that requires in-person at Princeton and Freehold offices. The Care Coordinators are the first point of contact for our patients and clients whether answering phone calls or greeting clients at our front desk. The Care Coordinators help support the clinicians and assist clients with scheduling, on-boarding to our practice, and general customer service. We are a digital practice and utilize electronic health records and telephone systems that are all web-based, paperless systems. This position is not available to be performed remotely and must be in-person. Our ideal candidate thrives in a team-based environment, prides themselves on providing outstanding customer service , has solid phone, text, email communication skills preferably with a background in sales and customer service , works well in a fast-paced, but collegial environment and enjoys having a positive impact on every individual they engage with. Interview Process Resume Submission Video Interview In Person Interview with team Offer Extended

Requirements

• 0-3 years experience
• College Degree preferred
• Multi-tasker
• Self-starter
• Excellent communication with team and staff
• Superior phone conversation skills
• Customer service

Responsibilities

• Greeting clients
• Collecting copays
• Assisting with scheduling and communication between clients and clinicians
• Other duties as assigned by leadership

Benefits

• Company sponsored health, dental, vision, disability, pet, life and disability insurances
• Company sponsored 401(k) with matching
• Free Lifelock Identity Protection and Health Advocate Support for you AND immediate family
• Free $50,000 of life insurance coverage for each employee
• Unlimited snacks, coffee and tea in our break rooms
• The most incredibly friendly and supportive team of clinicians and administrators
• Apple computer and phone will be provided

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree