Multi-Site Facilities Manager

United Vein & Vascular Centers•Tampa, FL

2d•$90,000 - $105,000

About The Position

The Multi-Site Facilities Manager oversees maintenance and facilities operations for a growing nationwide portfolio of more than 60 outpatient clinics. The role manages service providers, work order performance, preventive maintenance, emergency response, facilities budgets, lease and warranty obligations, and facilities support for new clinic openings. Success requires minimizing clinic downtime, controlling costs, and maintaining a consistent, safe, and reliable environment for patients and employees. The manager coordinates facilities services across an assigned clinical portfolio, including reactive repairs, preventive maintenance, space planning, emergency response, and ongoing facility needs. This includes managing facilities workflows and vendor use of FEXA, overseeing vendor performance and contracts, partnering with internal teams and landlords, managing budgets and KPIs, and supporting regulatory and life-safety requirements. For new clinics, the manager selects and manages vendors, coordinates facilities readiness and opening activities, resolves punch-list items, provides onsite support as needed, and transitions each clinic into ongoing facilities operations. The position partners with the VP of Real Estate & Development on facilities budgets and works with Operations, Supply Chain, IT, and other stakeholders to coordinate services and minimize downtime.

Requirements

Multi-site management and/or oversight of multiple locations nationwide is required.
At least 5 years of facility management experience with increasing responsibility managing a portfolio of at least 50 locations.
Bachelor’s degree in engineering, construction management, facilities management, or equivalent study.
At least 3 years of experience using facility management platforms for day-to-day ticket and vendor management.
Basic skills for installing small furnishings, fixtures, equipment, and artwork as needed.
Strong relationship-building skills.
Proven record of providing excellent internal customer service.
Knowledge of Microsoft Suite (Excel, Word, PowerPoint) and ability to analyze data using these and other programs.
Knowledge of HVAC, electrical, and energy management systems.
Ability to review and interpret construction drawings, architectural plans, and space-planning documents.
Strong understanding of lease language and vendor contracts.

Nice To Haves

Healthcare experience is preferred.

Responsibilities

Manage vendor performance and outcomes through reporting, service-level agreements, budget compliance, quality control, and corrective action planning.
Conduct quarterly business reviews with key vendors and recommend service-provider changes based on performance, cost, and business needs.
Maintain relationships with landlords and property managers to coordinate repairs, building services, lease obligations, and facility issues.
Partner with Operations, Supply Chain, IT, and other internal stakeholders to coordinate facility services, support new clinic openings and transitions, minimize downtime, and improve internal customer satisfaction.
Manage and coordinate facilities services across a clinical portfolio, including reactive repairs, preventive maintenance, space planning, emergency response, and ongoing facility needs.
Manage facilities workflows through FEXA, including work-order prioritization, response and resolution times, data quality, reporting, user adoption, and system performance.
Ensure vendors use FEXA to receive, update, document, and close work orders.
Manage vendor sourcing, pricing, service levels, contract compliance, FEXA adoption, escalations, and recurring service issues.
Partner with the VP of Real Estate & Development to develop, manage, and report on facilities budgets, including monthly variance, clinic-level expenses, cost savings, forecasting, and annual planning.
Develop, implement, and monitor preventive maintenance programs to improve building reliability, equipment life, and clinic uptime.
Track and report facilities KPIs, including vendor SLA performance, work-order response and resolution times, preventive maintenance completion, budget performance, cost savings, internal customer satisfaction, and new-clinic readiness.
Coordinate warranty claims, lease obligations, landlord responsibilities, and related cost allocations.
Support facility-related regulatory and life-safety requirements, including inspections, corrective actions, and ongoing compliance.
Select, contract, schedule, and manage vendors for facilities preparation, ongoing maintenance, and new-clinic openings.
Coordinate facilities readiness for new clinics, including vendor mobilization, inspections, repairs, equipment installation, and completion of outstanding items.
Track and resolve facilities-related punch-list items and other outstanding issues before clinic openings.
Provide onsite support to Operations and other internal teams during clinic openings, as needed.
Transition new clinics into ongoing facilities operations, including vendor setup, preventive-maintenance schedules, FEXA workflows, and required service contracts.