Multi-Site Facilities Manager

United Vein & Vascular Centers•Tampa, FL

About The Position

The Multi-Site Facilities Manager oversees maintenance and facilities operations for United Vein & Vascular Centers’ nationwide portfolio of more than 60 outpatient clinics. The role manages service providers, work-order performance, preventive maintenance, emergency response, facilities budgets, lease and warranty obligations, and facilities support for new clinic openings. The goal is to minimize clinic downtime, control costs, and maintain a consistent, safe, reliable environment for patients and employees. The manager oversees facilities services and workflows across an assigned clinical portfolio, including reactive repairs, preventive maintenance, space planning, emergency response, vendor performance, and use of the FEXA facilities management platform. The position also tracks facilities KPIs and budgets, coordinates landlord and warranty responsibilities, supports regulatory and life-safety requirements, and works with internal teams to prepare new clinics for opening and transition them into ongoing facilities operations. This position requires multi-site facilities experience, including management of a portfolio of at least 50 locations, and collaboration with vendors, landlords, Operations, Supply Chain, IT, and the VP of Real Estate & Development. Healthcare experience is preferred. The role may provide onsite support during clinic openings as needed.

Requirements

Multi-site management and/or oversight of multiple locations nationwide is required.
At least 5 years of facility management experience with increasing responsibilities managing a portfolio of at least 50 locations.
Bachelor’s degree in engineering, construction management, facilities management, or equivalent study.
At least 3 years of experience using facility management platforms for day-to-day ticket and vendor management.
Basic skills installing small furnishings, fixtures, equipment, and artwork as needed.
Strong relationship-building skills.
Proven record of providing excellent internal customer service.
Knowledge of Microsoft Suite, including Excel, Word, and PowerPoint, and ability to analyze data using these and other programs.
Knowledge of HVAC, electrical, and energy management systems.
Ability to review and interpret construction drawings, architectural plans, and space-planning documents.
Strong understanding of lease language and vendor contracts.

Nice To Haves

Healthcare experience.

Responsibilities

Manage and coordinate facilities services across an assigned clinical portfolio, including reactive repairs, preventive maintenance, space planning, emergency response, and ongoing facility needs.
Manage vendor performance and outcomes through reporting, service level agreements, budget compliance, quality control, and corrective action planning.
Conduct quarterly business reviews with key vendors and recommend service provider changes based on performance, cost, and business needs.
Maintain relationships with landlords and property managers to coordinate repairs, building services, lease obligations, and other facility issues.
Partner with Operations, Supply Chain, IT, and other internal stakeholders to coordinate facility services, support new clinic openings and transitions, minimize downtime, and improve internal customer satisfaction.
Manage facilities workflows through FEXA, including work-order prioritization, response and resolution times, data quality, reporting, user adoption, and system performance.
Ensure vendors use FEXA to receive, update, document, and close work orders.
Manage vendor sourcing, pricing, service levels, contract compliance, FEXA adoption, escalations, and resolution of recurring service issues.
Partner with the VP of Real Estate & Development to develop, manage, and report on facilities budgets, including monthly variance, clinic-level expenses, cost savings, forecasting, and annual planning.
Develop, implement, and monitor preventive maintenance programs to improve building reliability, equipment life, and clinic uptime.
Track and report facilities KPIs, including vendor SLA performance, work-order response and resolution times, preventive-maintenance completion, budget performance, cost savings, internal customer satisfaction, and new-clinic opening readiness.
Coordinate warranty claims, lease obligations, landlord responsibilities, and related cost allocations.
Support facility-related regulatory and life-safety requirements, including inspections, corrective actions, and ongoing compliance across assigned clinics.
Select, contract, schedule, and manage vendors for facilities preparation, ongoing maintenance, and new-clinic openings.
Coordinate facilities readiness for new clinics, including vendor mobilization, inspections, repairs, equipment installation, and completion of outstanding items.
Track and resolve facilities-related punch-list items and other outstanding issues before clinic opening.
Provide onsite support to Operations and other internal teams during clinic openings, as needed.
Transition new clinics into ongoing facilities operations, including vendor setup, preventive-maintenance schedules, FEXA workflows, and required service contracts.
Perform basic installation of small furnishings, fixtures, equipment, and artwork as needed.