Multi-Line Manager - State Farm Team Member

Octavius Smith•Stone Mountain, GA

11d•Onsite

About The Position

Seeking a proactive and organized Multiline Manager to join the team. This role focuses on supporting customers across multiple product lines and contributing to the overall success of the business through relationship management, outreach, and team coordination. At Octavius Smith - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us. Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Crop Insurance, College Planning, Health Insurance, and Renters Insurance. Our office is located in Stone Mountain GA. Our office is open 9am-5pm Mon to Fri. If you want a career, not a job, then we encourage you to apply.

Requirements

Experience in the insurance industry with proven cross-sell results
Strong communication and leadership abilities.
Experience managing or coordinating within a business or customer service setting.
Organized, dependable, and able to manage multiple priorities.
Interest in professional growth within an agency environment.
Must possess or be able to obtain necessary state insurance licenses.

Nice To Haves

You’re the person people rely on when life gets complicated, staying calm and steady while helping customers and supporting office operations.
You genuinely care about your community and want to make a positive impact on the people around you.
You’re a natural relationship-builder who earns confidence quickly and keeps it.
You listen first, then guide, making customers feel understood while confidently providing options.
You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.
Self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results.

Responsibilities

Engage with new and existing customers to discuss available product options.
Assist customers in reviewing insurance and financial service offerings.
Coordinate daily operations across multiple business areas to help meet office objectives.
Monitor performance metrics and support ongoing marketing efforts.
Contribute to team development through communication, coaching, and collaboration.
Participate in community activities that build local awareness of the agency.