Multi-Line Claim Supervisor – Captive Programs (Construction & Agribusiness)

Ccmsi•Greenwood Village, CO

3d•Remote

About The Position

CCMSI is seeking an experienced Multi-Line Claim Supervisor to lead a team managing complex casualty claims within specialized captive insurance programs. The position supports a diverse portfolio of construction, agribusiness, gaming, retail, transportation, and other commercial accounts across the United States. The supervisor provides technical leadership and strategic oversight for claims involving complex liability, coverage interpretation, contractual risk transfer, litigation management, and high-exposure loss scenarios. Claim matters may include construction liability, commercial auto losses, agricultural and crop-related exposures, product and application errors, subcontractor disputes, and other specialized casualty risks. The role calls for a claims leader who can mentor staff, partner with captive members and risk managers, oversee litigation strategy, and deliver strong claim outcomes while maintaining client relationships. The position is remote and full-time, with a stated salary range of $95,000–$115,000. CCMSI describes itself as the largest privately owned third-party administrator and highlights its employee-owned culture and customized claim management services.

Requirements

Current adjuster license in the home state; multiple licenses are preferred.
10+ years of multi-line casualty claim handling experience.
Minimum 5 years of supervisory, management, or leadership experience.
Extensive experience handling or overseeing complex litigated liability claims.
Strong knowledge of coverage analysis, policy interpretation, and liability assessment.
Advanced understanding of contractual risk transfer, including indemnity and additional insured provisions.
Demonstrated experience managing litigation and working directly with defense counsel.
Excellent verbal and written communication skills, including executive-level client interaction.
Strong organizational, analytical, and decision-making abilities.
Proficiency with Microsoft Office applications and claim management systems.

Nice To Haves

Experience within captive insurance programs or alternative risk financing structures.
Construction liability experience, including general contractors, subcontractors, roofing, plumbing, excavation, road construction, and related trades.
Agribusiness and agricultural liability experience involving farming operations, vineyards, crop producers, fertilizer suppliers, chemical applicators, food production, and related industries.
Experience supervising claims involving commercial auto, general liability, products liability, and complex casualty exposures.
Background in TPA, national accounts, or large commercial insurance environments.
Industry designations such as CPCU, AIC, ARM, SCLA, or similar credentials.
Strong legal background.

Responsibilities

Supervise and develop a team of multi-line claim professionals handling complex casualty claims.
Provide technical guidance and file oversight on high-exposure, litigated, and coverage-sensitive claims.
Assist with coverage analysis, policy interpretation, liability evaluation, and claim strategy development.
Provide expertise regarding contractual risk transfer, including indemnification agreements, hold harmless provisions, and additional insured obligations.
Review significant exposures and establish appropriate reserving strategies.
Partner with defense counsel to develop litigation plans, evaluate settlement opportunities, and drive timely claim resolution.
Serve as a primary escalation point for complex claim issues and client concerns.
Participate in stewardship meetings, claim reviews, and strategic planning sessions with clients and captive stakeholders.
Monitor claim quality, compliance, diary management, reporting requirements, and service commitments.
Analyze claim trends and operational metrics to identify opportunities for improved outcomes and efficiency.
Mentor, coach, and develop staff through file reviews, training, and performance management.
Collaborate with senior leadership on staffing, workload balancing, and account strategy.
Ensure adherence to CCMSI claim handling standards, client instructions, and applicable regulatory requirements.

Benefits

Four weeks of paid time off, accruing throughout the year in accordance with company policy.
10 paid holidays in the first year.
Medical insurance.
Dental insurance.
Vision insurance.
Life insurance.
Disability insurance.
401(k) retirement plan.
Employee Stock Ownership Plan (ESOP).
Career growth opportunities, including advancement into senior claims leadership positions.
Collaborative, employee-owned environment where leaders are empowered to make an impact.
The role may qualify for bonuses or additional forms of pay.