MSP Jr. Systems Administrator

MSP Hire • Beaverton, OR

1d • Remote

About The Position

Heroic Technologies is a growing Managed IT and Cybersecurity firm serving professional services organizations across the West Coast. We operate on standards, not heroics, and value structure, repeatability, and long-term improvement over ad-hoc fixes. The MSP Jr. Systems Administrator will actively support and help manage client infrastructure environments, taking ownership of day-to-day administration across standard Windows server, identity, and network environments. This role involves independently resolving routine to moderately complex issues, escalating advanced challenges to senior engineers, and offers a growth track with mentorship towards becoming a full Systems Administrator.

Requirements

• At least one year of hands-on IT infrastructure experience
• One year of experience in an MSP or IT services environment
• Windows Server administration experience
• Firewall/VPN configuration and administration
• Strong networking fundamentals
• Proven troubleshooting methodology

Nice To Haves

• MS-102 (or ability to obtain within 90 days)
• Network+
• Security+

Responsibilities

• Manage Windows Server environments (AD, DNS, DHCP, file services)
• Troubleshoot Group Policy and identity issues
• Manage firewall and VPN configurations
• Support VLAN and subnet design within defined standards
• Lead infrastructure upgrades and migrations
• Implement secure Microsoft 365 and other cloud configurations
• Reduce repeat issues through documentation and training
• Ensure the stability, reliability, and security of assigned client environments
• Document work so others can execute it
• Elevate the capability of the team

Benefits

• Medical
• Dental
• Vision
• 401(k) with match
• PTO + Holidays
• Professional development budget

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed