Jr IT Systems Administrator

Housing Trust Group•Miami, FL

8d•Hybrid

About The Position

At HTG, we are always looking for great talent. Come join our TEAM. We believe in teamwork, innovation, professionalism, and long-term decision-making. We recognize the need to be flexible, entrepreneurial, and aggressive—both as individuals and as a company. We encourage creativity, flexibility, and innovative approaches to our work. We always do what is fair, right, and ethical. Housing Trust Group (HTG) is an award-winning full-service developer of multifamily residential communities whose real estate transactions exceed $4 billion in commercial, land, and residential developments across Florida and the Southeastern U.S., including Texas, Illinois, and Arizona. HTG develops, builds, and manages a diverse portfolio of affordable housing, workforce housing, market-rate housing, mixed-income and mixed-use developments. Housing Trust Group offers competitive pay scales and full benefits packages, including Health, Dental, Vision, Life Insurance, and 401(k) plans. Housing Trust Group is an equal opportunity employer. We are seeking an IT Systems Administrator to contribute to our ongoing expansion. Key responsibilities encompass addressing IT Helpdesk requests, administering our M365 environment, performing hardware and software upgrades, resolving system errors, and supporting the deployment of new IT technologies. Experience with AI administration experience is required, including system maintenance and support. The ideal candidate can manage both corporate office needs and remote assistance for off-site locations. Some travel may be required to visit off-site field offices.

Requirements

High school diploma or equivalent required; bachelor’s in information systems or related field preferred.
2-3 years of IT support experience with strong analytical and problem-solving abilities
Strong written and verbal communication skills and ability to deliver excellent service to internal and external customers.
Skilled with M365, SharePoint, remote management tools, and Ubiquiti network devices
Up-to-date knowledge of new systems, information, software, hardware, and upgrades
Excellent written and verbal communication skills
Self-motivated and works well both independently and as part of a team; able to learn effectively and meet deadlines
Ability to work collaboratively in a team environment with a strong focus on customer service and solutions; must have a can-do attitude and proven follow-through skills.
Experience with AI administration experience is required, including system maintenance and support.

Nice To Haves

bachelor’s in information systems or related field preferred.

Responsibilities

Handle IT Helpdesk requests and resolve user issues
Training new users on hardware (laptops, docking stations, desk phones, headsets, screens)
Monitor LAN/WAN and Wi-Fi to ensure connectivity
Support and management of hardware/software deployments
Administration of AI applications (Claude, CoPilot)
Administration of email security tools and cybersecurity training
Management of user access and permissions across platforms (M365, etc.)