Jr. IT Systems Administrator

Glanbia•St. Johns, MI

10d•Onsite

About The Position

Glanbia Business Services Inc is seeking a Jr. IT Systems Admin for their location in St. Johns, Michigan. This role reports to the IT Operations Team Lead US East. Glanbia is a global nutrition company and a leader in the performance nutrition industry, with a diverse portfolio of brands and a significant global presence. The company operates in B2C, B2B, and D2C markets, employing over 6,000 people across 32 countries and generating significant revenue. Glanbia's shares are listed on the Irish and London Stock Exchanges.

Requirements

Bachelors Degree required
Completes assignments as prioritized and directed with minimal supervision
Exhibits solid interpersonal and professional skills
Working knowledge of Server and PC operating systems and Active Directory
Basic understanding of TCP/IP networks, and VOIP telephony
Good written and verbal communication skills
Uses common sense and refers to existing practices and procedures when problem solving
The energy, enthusiasm and drive to make it happen.
Adaptable and flexible in approach to work.
Looks beyond the obvious and doesn’t stop at the first answers.
Enjoys working in a fast-paced, innovative environment where the focus is on continuous improvement & the challenge to make it better
Recognizes that reflecting on experiences can help develop new insights which can improve own performance and help others to benefit from their experience through knowledge sharing.

Nice To Haves

Technical certifications desirable
A team player who has the ability to motivate others, making it fun while getting the job done
Seeks to continue learning and self-development

Responsibilities

Perform on-site and remote technical support by diagnosing hardware and software problems and replacing defective components
Maintains and monitors server operations, server backups, anti-virus compliance, encryption compliance, and network components according to standards and procedures; including incident and service request ticketing.
Performs 3rd level technical support for issues escalated from service desk
After hours support on a rotational basis