MSP Engineer

CompuNet, Inc.•Meridian, ID

6h•Onsite

About The Position

CompuNet is seeking a cloud-focused MSP Engineer to operate Microsoft Azure environments across a portfolio of managed customers. This role centers on monitoring, optimization, and operational execution to ensure Azure environments are delivered reliably, consistently, and to the highest standards of service quality and compliance. The MSP Engineer is accountable for the ongoing operation of Azure environments across multiple tenants, including monitoring, cost visibility, optimization, issue resolution, and change execution. The role requires strong escalation judgment, clear documentation, and the ability to produce handoffs that receiving teams can act on without rework.

Requirements

3+ years of hands-on experience operating Microsoft Azure environments
Microsoft Certified: Azure Administrator Associate (AZ-104), required
Experience across the core MSP toolchain including Partner Center, Azure Lighthouse, Azure Policy, Azure Monitor, Log Analytics, and KQL
Experience with Microsoft Defender for Cloud, Microsoft Sentinel, Azure Backup, and Azure Site Recovery
Experience with subscription management, RBAC, multi-tenant operations, and governance practices including tagging and naming standards
Proficiency with PowerShell and Microsoft Graph API for operational and tenant automation
Working experience with Terraform/Bicep templates for Azure deployments
Experience with application delivery using Azure DevOps or GitHub
Strong knowledge of Azure networking and Microsoft Entra
Willingness to participate in a shared on-call rotation

Nice To Haves

Experience in a managed services or CSP environment
Experience with Python or JavaScript for automation or tooling
Experience with Azure Cost Management, FinOps practices, or the Azure FinOps Toolkit

Responsibilities

Operate internal and customer Azure environments across multiple tenants using Azure Lighthouse and delegated administration
Monitor health, performance, and security posture across managed environments
Investigate and resolve operational issues, engaging Microsoft support when needed
Participate in incident, problem, and change management processes according to defined service standards
Execute routine changes including configuration, access, and policy updates
Support patch management, update compliance, and baseline configuration across managed environments
Support customer onboarding including subscription setup, Lighthouse delegation, monitoring baselines, and policy application
Maintain tagging, naming, and subscription standards across managed environments
Configure and maintain Azure Monitor, Log Analytics, and alerting across multiple Azure environments
Develop KQL queries, workbooks, and dashboards supporting proactive visibility
Monitor Azure consumption and apply FinOps practices including rightsizing, scheduling, reservations, and anomaly investigation
Track SLA adherence, surface exceptions, and report service performance against defined standards
Produce health, cost, and optimization reporting for customers and internal stakeholders
Automate operations and tenant administration using PowerShell and Microsoft Graph API
Read, modify, and maintain Terraform/Bicep templates supporting Azure environments
Maintain release and deployment pipelines using Azure DevOps or GitHub
Contribute to internal tooling supporting automated provisioning, monitoring, and governance
Support disaster recovery and backup operations including runbook execution and recovery validation
Operate security tooling including Microsoft Defender for Cloud and coordinate with Microsoft Sentinel workflows as required
Maintain Azure Policy, RBAC, and governance standards across multiple Azure tenants
Produce and maintain documentation, runbooks, and operational procedures
Support evidence preparation and process demonstration for partner program and compliance activities
Recognize when issues or opportunities exceed managed services scope and route them to the appropriate internal team
Produce clear, well-documented handoffs that receiving teams can act on without rework
Support communication standards including incident notification and scheduled review cadence
Contribute to customer operational reviews with clear summaries of environment status and recommendations
Maintain continuity of customer experience through and after escalation