MPS Virtual Payment Sales Director

U.S. Bank • Atlanta, GA

8d • $118,170 - $144,430 • Hybrid

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. We are seeking a strategic and results-oriented Director of Virtual Payment Sales to lead a high-performing team of Merchant Payment Services Virtual Payment Specialists.

Requirements

• Bachelor’s degree, or equivalent work experience
• Typically eight to 10 years of relevant experience
• Direct experience leading inside sales, virtual sales, or contact center-based teams
• Typically, 8–10 years of relevant sales and/or sales leadership experience
• Strong knowledge of merchant acquiring and payment solutions
• Proven success managing teams focused on high-volume inbound/outbound sales motions
• Advanced proficiency with CRM platforms (e.g., Salesforce) and sales productivity tools
• Demonstrated ability to drive pipeline discipline, conversion improvement, and activity-based performance management
• Strong analytical mindset with experience using data to drive decisions and improve outcomes
• Excellent coaching and leadership skills, with a track record of building high-performing, metrics-driven teams
• Effective verbal and written communication skills, particularly in virtual engagement environments
• Strong understanding of banking products/services, operations, and evolving payment trends
• Ability to make independent, data-driven decisions in a fast-paced environment

Responsibilities

• Lead, coach, and develop a team of virtual sellers responsible for inbound lead conversion and proactive outbound prospecting
• Drive disciplined pipeline management, SLA adherence, and sales activity tracking within CRM tools (e.g., Salesforce)
• Establish and execute hub-based sales strategies that maximize conversion, speed to lead, and productivity per seller
• Develop and monitor revenue, volume, and market share goals aligned to merchant acquiring objectives
• Partner cross-functionally to ensure seamless lead routing, onboarding, and client experience
• Leverage data and reporting to optimize sales performance, conversion rates, and funnel health
• Ensure timely follow-up with leads and referrals, reinforcing a rapid-response engagement model
• Identify trends in customer needs, digital behavior, and competitor offerings to continuously refine strategy
• Build a strong, performance-driven culture focused on accountability, coaching, and results
• Oversee budget, staffing, and resource planning to support scalable growth
• Develop relationships with internal partners and external industry stakeholders as needed

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Associate degree