MPS Market Manager - Los Angeles CA - East LA
About The Position
The Payment Solutions Market Manager is an individual contributor sales role responsible for driving business development and sales within the Small Business and Branch Banking segment, specifically serving companies with less than $2.5 million in annual revenue. This role focuses on developing new business relationships while expanding and increasing profitability within existing client accounts. The Market Manager builds and maintains a strong pipeline of opportunities through a combination of self‑sourced prospecting and close partnership with Business Banking Specialists and branch colleagues. Success in this role requires identifying sales opportunities based on a strong understanding of client needs, market dynamics, and the organization’s products and services. The position involves making consultative sales presentations to existing and prospective clients, clearly articulating the value and benefits of payment solutions to meet their business needs. The Market Manager also implements and maintains an effective referral network and call program to support ongoing sales activity and growth. Overall, this role is focused on expanding payment solutions within the small business environment through proactive relationship management and targeted sales efforts.
Requirements
- Bachelor's degree, or equivalent work experience
- Three to five years of relevant sales experience
- Ability to travel
Nice To Haves
- 5-8 years of sales experience, preferably in payments or merchant services.
- Knowledge of payment processing products, services, and industry practices.
- Bilingual proficiency with the ability to read, write, and speak English and at least one additional language.
- Proven experience in business development, marketing, sales, and contract negotiation.
- Strong sales acumen with a demonstrated ability to build, manage, and advance a sales pipeline.
- Ability to identify, escalate, and resolve client issues effectively and creatively.
- Excellent problem-solving, decision-making, organizational, and prioritization skills.
- Proven ability to manage multiple projects, priorities, and deadlines in a fast-paced environment.
- Exceptional interpersonal, verbal, and written communication skills.
- Strong customer service focus with a commitment to follow-up and relationship management.
- Experience with Point-of-Sale (POS) systems and related technology preferred.
- Proficiency with Salesforce or similar CRM platforms to manage opportunities and track sales activity.
- Collaborative team player with strong relationship-building and partnership skills.
- Demonstrated record of achievement with a high level of motivation, integrity, competitiveness, and professionalism.
Responsibilities
- Driving business development and sales within the Small Business and Branch Banking segment.
- Serving companies with less than $2.5 million in annual revenue.
- Developing new business relationships.
- Expanding and increasing profitability within existing client accounts.
- Building and maintaining a strong pipeline of opportunities through self-sourced prospecting and partnership with Business Banking Specialists and branch colleagues.
- Identifying sales opportunities based on a strong understanding of client needs, market dynamics, and the organization’s products and services.
- Making consultative sales presentations to existing and prospective clients.
- Articulating the value and benefits of payment solutions to meet client business needs.
- Implementing and maintaining an effective referral network and call program.
- Expanding payment solutions within the small business environment through proactive relationship management and targeted sales efforts.
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
