Mover/Packer

Paul Davis Restoration • Richmond, VA

7d

About The Position

The Mover/Packer packs out and returns customers’ personal belongings after property damage caused by water, fire, mold, tree falls, or other disasters. Items are stored in onsite storage pods or transported to the warehouse for storage and/or cleaning. The role supports customers during a difficult time by providing careful, empathetic service and helping the team complete projects with an excellent customer experience.

Working as part of the Contents Department, the Mover/Packer coordinates with the Contents Coordinator and Contents Manager and works alongside Cleaning Technicians. The position involves detailed inventory and documentation of belongings and job sites, safe handling of property, maintaining trucks and warehouse storage areas, and communicating proactively with customers and internal staff. The job requires lifting approximately 100 pounds and the ability to work overtime if needed.

Requirements

• Desire to contribute a positive attitude to a high-performing team.
• Dedication to customer service.
• Time-management skills.
• Ability to work with people from diverse backgrounds.
• Excellent written and verbal communication skills.
• Ability to adapt to change.
• Valid driver’s license with a clean record.
• Ability to work overtime if needed.
• Ability to lift approximately 100 pounds.
• Desire to continually learn.

Nice To Haves

• IICRC training or certifications, including Fire, Water, Odor, or Upholstery Restoration.
• Forklift certification.

Responsibilities

• Pack out and pack back customers’ personal belongings as directed and scheduled by the Contents Coordinator and Contents Manager.
• Work collaboratively with the Contents Department, the wider company, and Cleaning Technicians restoring contents.
• Complete detailed inventories of packed items, including photographs and written descriptions.
• Communicate proactively and directly with internal staff and customers.
• Move belongings safely to prevent injury and damage to property or the job site.
• Document the condition of the job site and furniture before moving begins.
• Keep trucks clean, properly stocked, and organized.
• Organize warehouse and storage vaults.

Benefits

• Free uniforms
• Health insurance, half paid by the company
• Vision insurance
• Dental insurance
• Paid time off (PTO and UPT allotment)
• 401(k)
• 401(k) matching
• Training and development
• Paid training
• Leadership development
• Cross-training opportunities
• Job referral bonus
• Company parties
• Competitive hourly pay of $20.00–$24.00, based on experience and certifications

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed