VN-US-10-2026-091 Movement Operations Associate (Data Processing)
About The Position
Movement Operations Associate (Data Processing) supports IOM’s movement operations for migrants and refugees requiring international migration assistance. Under the general supervision of the National Movement Operations Officer and the direct supervision of the Senior Movement Operations Associate (Movement Management and Data Processing), the role records and processes travel requests and documentation, coordinates travel readiness and exit processes, and maintains the accuracy, security, and confidentiality of movement data. The position is based in Washington, DC, United States of America, and is a one-year fixed-term appointment with an initial duration of 12 months. The associate works with supervisors, IOM colleagues, authorities, embassies, Resettlement Support Centers, and other partners to process travel documentation and permits, prepare travelers’ documents, and report on service delivery and data quality. The role requires adherence to applicable Standard Operating Procedures, IOM standards of conduct, data protection rules, and protection mainstreaming standards. Duty travel may be required.
Requirements
- High school diploma and 5 years of work experience, or a bachelor’s degree in Social Science, International Relations, Regional Studies, or a related field from an accredited academic institution and 3 years of relevant work experience.
- Fluency in English, oral and written.
- Computer and software literacy, including good knowledge of Microsoft Office.
- Strong interpersonal and communication skills.
- Attention to detail and ability to organize.
- Self-motivation, objective focus, initiative, and ability to work under pressure with minimum supervision.
- Knowledge of another language is listed in the skills section; fluency in English is required.
Nice To Haves
- Prior Movement Operations, transportation-related, and/or management experience is strongly preferred.
- Work experience in programmes with a movement operations component, particularly resettlement programmes.
- Knowledge of the USRAP process workflow and data transfer across various systems.
- Experience coordinating with partners and external stakeholders.
- Demonstrated knowledge of handling sensitive information and personal data.
- Experience communicating with beneficiaries.
- Experience with processing systems such as the MiMOSA Movement Module and START, and reporting.
- Knowledge of MiMOSA and START interfaces and data transmission processes.
- Working knowledge of another official UN language: Arabic, Chinese, French, Russian, or Spanish.
Responsibilities
- Record demographic and biographic information in MiMOSA when travel requests are received, confirm receipt to third parties such as embassies or Resettlement Support Centers, and notify the supervisor of new requests.
- Secure and account for travel documents according to local Standard Operating Procedures, ensuring secure storage and restricted access to physical files.
- Process exit permits in coordination with supervisors, IOM colleagues, and relevant authorities.
- Coordinate with Operations colleagues to issue and dispatch travel documents on time, from booking notifications through logistical support for exit processes.
- Prepare travel-ready documentation for transfer to Field Support colleagues and ensure travel bags contain all documentation needed for departure.
- Prepare reports on documentation receipt and time to service delivery; notify supervisors of issues, suggest corrective actions, and report exit permit denials, their reasons, and possible solutions.
- Assist with regular data-mining reports to keep MiMOSA up to date and accurate and maintain the integrity of relevant Movement Operations projects.
- Provide regular feedback to the supervisor and immediately report emerging issues.
- Undertake assigned duty travel to participate in meetings, trainings, and other programme activities.
- Apply relevant SOPs, systems, databases, IOM Standards of Conduct, and data protection rules; maintain the confidentiality and integrity of relevant paperwork.
- Uphold RMM Protection Mainstreaming Minimum Standards, remain professional, impartial, and unbiased in interactions, and alert supervisors or management to non-compliance by IOM personnel or partners.
- Perform other related duties as assigned.
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What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
