Move-In Coordinator

ASC • Lafayette, IN

8h

About The Position

The Move-In Coordinator at American Senior Communities plays a vital role in the sales and move-in process, working closely with the sales department, families, residents, and community leaders. The role involves facilitating apartment readiness and ensuring families have what they need for a smooth move-in and transition to the community. The coordinator helps create a comforting, engaging atmosphere for residents, prospective residents, and loved ones, and collaborates with the facility team and customers to support excellent resident care.

Requirements

• Strong passion for geriatric advocacy and commitment to senior care excellence.
• Demonstrate C.A.R.E. values: Compassion, Accountability, Relationships, and Excellence.
• At least one year of customer service experience in a face-to-face setting.
• Willingness to work flexible hours, including some evenings and weekends, as sales and marketing responsibilities dictate.
• Dependable vehicle and willingness to use it for travel between communities and events, which may include overnight stays.

Nice To Haves

• College degree preferred.
• Previous health care experience preferred.

Responsibilities

• Work with the sales department, families, residents, and community leaders throughout the sales and move-in process.
• Manage and facilitate apartment readiness.
• Help families prepare for a smooth move-in and transition to the community.
• Communicate effectively with the facility team and customers.
• Support a comforting and engaging atmosphere for residents, prospective residents, and loved ones.
• Travel between communities and events as needed, potentially including overnight stays.

Benefits

• Access to earnings before payday.
• Employee referral bonus programs.
• 401(k).
• Flexible spending account (FSA) program.
• Free life insurance.
• PTO exchange for pay programs.
• Medical coverage, with options as low as $25.
• Vision and dental insurance.
• Employee Assistance Program.
• Workforce Chaplains.
• Personalized Wellness Coaching.
• Holiday pay and PTO, with opportunities to earn additional PTO.
• Employee discount programs for travel, retail, entertainment, food, and other offerings.
• Preceptor and mentorship programs.
• Clinical and leadership development pathways.
• Education partnerships with colleges and universities.
• Financial assistance for continuing education.
• Company-sponsored scholarship programs.
• Tuition reimbursement.
• Employee recognition events and monthly and annual awards.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed