Move-In Coordinator

Wingate Living • Needham, MA

11h • $30 - $40 • Onsite

About The Position

The Move-In Coordinator & Community Tour Specialist supports the sales efforts and daily operations of One Wingate East, Wingate Living’s luxury independent living community. This hospitality-focused role creates a seamless experience for prospective and incoming residents while assisting with tours, move-ins, community events, and the General Manager.

Requirements

• Strong communication, organization, attention to detail, and the ability to manage multiple priorities are essential.
• A professional, welcoming demeanor and passion for exceptional resident experiences are required.

Nice To Haves

• Experience in hospitality, customer service, sales, or senior living preferred.

Responsibilities

• Coordinate move-in schedules, apartment readiness, and communication with residents and families.
• Partner with housekeeping, maintenance, dining, and other teams to ensure apartments are move-in ready and meet Wingate standards.
• Welcome new residents, provide apartment walkthroughs and orientation, coordinate welcome amenities, and check in after move-in.
• Conduct warm, professional tours for prospective residents and families, highlighting the community’s lifestyle, residences, and amenities.
• Assist the Sales Director with prospect follow-up, tour scheduling, and sales activities.
• Maintain knowledge of floor plans, apartment availability, and community offerings.
• Assist with planning and executing marketing events, resident programs, and prospect engagement activities.
• Support the General Manager with administrative tasks, daily operations, and special projects as needed.
• Represent One Wingate East with a welcoming, service-oriented approach and maintain accurate tour, prospect, and move-in records in the CRM.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed