Mountain Sports Supervisor - Winter 2026/27
About The Position
The Ski & Ride School Supervisor is responsible for the daily leadership, management, and operational execution of Ski & Ride School programs across assigned base areas and products. The primary duty of this role is the management of Ski & Ride School operations and staff, including scheduling, supervision, performance management, and operational decision-making. Supervisors oversee instructors and support staff, ensure consistent delivery of high-quality guest experiences, and uphold Mt. Bachelor safety, service, and instructional standards. This role exercises independent judgment and discretion and serves as the primary operational decision-maker during assigned shifts. Program assignments vary by season and business needs.
Requirements
- PSIA/AASI Level 1 or equivalent.
- Able to ski or ride at an advanced level.
- Able to work outside in all weather conditions.
- Must be physically capable of being on skis or a snowboard and wear ski or snowboard boots for the entire day.
- Able to lift up to 50 lbs., i.e., small children and assist adults.
- Must be extremely patient with a high level of organizational skill.
- Able to work overtime during our busiest holidays and weekends.
- High School Diploma or equivalent.
- Current Ski, Snowboard, or Mountain Bike certification.
- At least 2 years of sport instruction.
- At least 1 year of supervisory experience.
- Minimum Age Requirement: 18+
Nice To Haves
- Level 2 PSIA/AASI or equivalent preferred.
- Child Development background a plus.
- Computer knowledge (Microsoft Office required; RTP Point of Sale and ADP knowledge a plus).
Responsibilities
- Lead daily Ski & Ride School operations and instructor lineups.
- Conduct safety and operational briefings.
- Make real-time decisions on staffing, lesson flow, and terrain usage.
- Supervise 40–150 instructors and support staff.
- Schedule staff and assign daily work.
- Coach, evaluate, and document performance.
- Influence hiring, discipline, and separation decisions.
- Act as the service issues while balancing safety and experience.
- Approve daily payroll and timekeeping.
- Monitor inventory, sales, and staffing needs.
- Escalation point for guest concerns.
- Resolve service issues while balancing safety and experience.
- Enforce safety standards and manage incident response.
- Oversee lesson zones, signage, fencing, and professional standards.
- Teach ski or snowboard lessons on a limited basis to support operations.
- Operate surface lifts as required.
- Assist with snow removal, setup, and teardown.
- Serve as acting department lead when a manager is not present.
- Additional duties as assigned.
Benefits
- Free employee season pass and free or discounted dependent(s) season pass
- Free and discounted friends & family day passes
- Free transportation to & from Bend, Sunriver, and La Pine
- Discounts across the resort (food & beverage, retail, rentals, lessons & more)
- Winter season employee housing program & Summer season camping program
- 401k with up to 5% company match & immediate vesting
- Discounted daycare onsite at Mt. Bachelor
- Local & national discounts (YETI, Burton, Dell, Subaru, Nokian, Sunriver Golf, Mammut, & more)
- Free reciprocal access for employees to other POWDR resorts & 50% day passes at IKON pass resorts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
