Assistant Store Manager - Four Mountain Sports - Winter 2026-27

Aspen Skiing Company • Aspen or Snowmass Village, CO

4d • Onsite

About The Position

The Assistant Store Manager supports daily store operations, drives team performance, and ensures a consistent, high-quality guest experience across Four Mountain Sports retail and rental locations. This role serves as a hands-on leader responsible for developing team members, executing operational priorities, and maintaining service and operational standards. The Assistant Store Manager acts as Manager on Duty in the absence of the Store Manager, ensuring smooth operations, strong team alignment, and a seamless guest experience.

Requirements

• High school diploma or equivalent required; college degree preferred
• 2–5 years of experience in retail, hospitality, rental, or guest service environments required
• Minimum 1–2 years of previous supervisory or leadership experience required
• Minimum 1 year of experience with POS systems, cash handling, and operational reporting required

Nice To Haves

• Demonstrated experience managing teams in a fast-paced, high-volume retail or rental environment preferred
• Experience in ski or snowboard retail or rental operations strongly preferred

Responsibilities

• Partner with the Store Manager to lead daily store operations, ensuring alignment on priorities, execution, and team performance while assuming full operational ownership in the Store Manager’s absence
• Lead the sales floor during shifts by directing team focus, managing flow, and adjusting priorities in real time to maximize guest experience and sales opportunities
• Model and reinforce exceptional guest service standards, addressing escalated guest concerns promptly and ensuring professional resolution that maintains brand trust
• Drive retail and rental performance through effective selling behaviors, cross-selling, and accountability for key performance metrics including sales, conversion, and guest experience
• Coach, develop, and provide real-time feedback to associates and supervisors while supporting hiring, onboarding, and training to build a high-performing team
• Oversee rental operations to ensure proper equipment selection, fitting, safety standards, and alignment with retail functions for a seamless guest experience
• Ensure accurate POS operations and cash handling standards, resolving escalated transaction issues and reinforcing accountability across the team
• Support inventory management including receiving, replenishment, transfers, and cycle counts while maintaining visual merchandising, store presentation, and cleanliness standards
• Assist with scheduling and labor management to align staffing levels with business demand and ensure effective deployment of team resources
• Ensure compliance with company policies, safety standards, and operational procedures, including execution of opening and closing responsibilities and store readiness
• Foster a culture of accountability, teamwork, and continuous improvement while supporting company initiatives, promotions, and seasonal priorities
• Other duties as assigned

Benefits

• Enrollment dates differ across the various programs.
• Paid Time Off Programs
• Paid Leave Programs
• Employee Ski Pass and Dependent Ski Passes
• Other company perks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED