Mountain Sports Supervisor - Winter 2026/27

POWDR • Bend, OR

4d • $48,000 • Onsite

About The Position

The Ski & Ride School Supervisor is responsible for the daily leadership, management, and operational execution of Ski & Ride School programs across assigned base areas and products. The primary duty of this role is the management of Ski & Ride School operations and staff, including scheduling, supervision, performance management, and operational decision-making. Supervisors oversee instructors and support staff, ensure consistent delivery of high-quality guest experiences, and uphold Mt. Bachelor safety, service, and instructional standards. This role exercises independent judgment and discretion and serves as the primary operational decision-maker during assigned shifts. Program assignments vary by season and business needs.

Requirements

• PSIA/AASI Level 1 or equivalent.
• Able to ski or ride at an advanced level.
• Able to work outside in all weather conditions.
• Must be physically capable of being on skis or a snowboard and wear ski or snowboard boots for the entire day.
• Able to lift up to 50 lbs., i.e., small children and assist adults.
• Must be extremely patient with a high level of organizational skill.
• Able to work overtime during our busiest holidays and weekends.
• Due to the sensitive nature of this position, a criminal background check will be conducted after the position is accepted, and results will determine the conditional job offer. This background check will be done in accordance with standards enacted under the Fair Fair Credit Reporting Act.
• High School Diploma or equivalent.
• Current Ski, Snowboard, or Mountain Bike certification.
• At least 2 years of sport instruction.
• At least 1 year of supervisory experience.
• Minimum Age Requirement: 18+

Nice To Haves

• Level 2 PSIA/AASI or equivalent preferred.
• Child Development background a plus.
• Computer knowledge (Microsoft Office required; RTP Point of Sale and ADP knowledge a plus).

Responsibilities

• Lead daily Ski & Ride School operations and instructor lineups.
• Conduct safety and operational briefings.
• Make real-time decisions on staffing, lesson flow, and terrain usage.
• Supervise 40–150 instructors and support staff.
• Schedule staff and assign daily work.
• Coach, evaluate, and document performance.
• Influence hiring, discipline, and separation decisions.
• Act as the service issues while balancing safety and experience.
• Approve daily payroll and timekeeping.
• Monitor inventory, sales, and staffing needs.
• Escalation point for guest concerns.
• Resolve service issues while balancing safety and experience.
• Enforce safety standards and manage incident response.
• Oversee lesson zones, signage, fencing, and professional standards.
• Teach ski or snowboard lessons on a limited basis to support operations.
• Operate surface lifts as required.
• Assist with snow removal, setup, and teardown.
• Serve as acting department lead when a manager is not present.
• Additional duties as assigned.

Benefits

• Free employee season pass and free or discounted dependent(s) season pass
• Free and discounted friends & family day passes
• Free transportation to & from Bend, Sunriver, and La Pine
• Discounts across the resort (food & beverage, retail, rentals, lessons & more)
• Winter season employee housing program & Summer season camping program
• 401k with up to 5% company match & immediate vesting
• Discounted daycare onsite at Mt. Bachelor
• Local & national discounts (YETI, Burton, Dell, Subaru, Nokian, Sunriver Golf, Mammut, & more)
• Free reciprocal access for employees to other POWDR resorts & 50% day passes at IKON pass resorts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED