Mountain Operations - Dispatcher

Northland Properties • Revelstoke, BC

5d • CA$23 - CA$26 • Onsite

About The Position

The Mountain Operations Dispatcher is responsible for maintaining effective communication and monitoring radio traffic mountain-wide. This position coordinates daily resort operations including; emergency management, on mountain traffic movement, opening/closing procedures and record keeping. In addition, the Dispatcher will provide administrative support to the Mountain Patrol department.

Requirements

• Previous dispatch or similar experience is advantageous.
• Comfortable managing emergency communication and working under pressure.
• Detail orientated with excellent problem solving and organizational skills.
• Strong verbal and written communication skills.
• Able to work unsupervised to complete assigned tasks.
• Able to work autonomously and as part of a team, while maintaining effective working relationships.
• Post-secondary education, or an appropriate and equivalent combination of education, experience, and training.
• Advanced computer skills.
• Proficient with Microsoft Office 365.
• Knowledge of radio protocols and etiquette.
• Knowledge of workplace safety and health issues.
• OFA 1 certification
• Familiar with the general operation of the resort.

Responsibilities

• Monitor multiple radio channels, phone and operational systems, while maintaining effective communication across all on-hill departments.
• Record and report daily operations including but not limited to; emergency response, operational changes, transport requests, missing persons and maintenance issues.
• Coordinate response and communications during emergency incidents.
• Follow emergency protocols as outlined in the Mountain Safety Emergency procedures.
• Review first aid documentation and assist in overseeing incident investigations.
• Work with all departments to ensure smooth operations and day to day functions.
• Assist Dispatch Supervisor, Patrol Supervisors and Mountain Safety Management team as needed.
• Perform administrative and other related duties as assigned.

Benefits

• Free Season pass
• Discounted lift tickets for friends and family
• Discounts at the resort’s restaurants, retail, rental, repairs outlets including pro deals.
• Free or discounted lift tickets at many other resorts
• Discounts at Sutton and Sandman hotels (employee and friends/family)
• Additional Northland Properties discounts via a Perks program with other vendors

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree