Operations Dispatcher

WILMINGTON INTERNATIONAL AIRPORT•Wilmington, NC

8h•$0 - $17•Onsite

About The Position

Wilmington International Airport (ILM) is growing and opening career opportunities with the addition of an Operations Dispatcher. ILM is a small organization that fosters a close-knit, high-performing culture. The airport is known for its coastal feel and provides an exceptional passenger experience thanks to its team. Operations Dispatchers are critical to the airport's 24/7/365 success. The airport values teamwork, responsibility, communication, integrity, diversity, and customer service. They are committed to safety, regulatory excellence, promoting from within, and continuous improvement based on employee feedback.

Requirements

High School diploma or GED.
Must possess a valid North Carolina Class “C” driver’s license with an acceptable driving record and the ability to maintain insurability by ILM.
Must also be qualified to obtain a North Carolina Class “A” driver’s license.
Must be able to react quickly and calmly in emergencies.
Must be able to physically perform basic functions of sitting, climbing, balancing, stooping, kneeling, crawling, reaching, standing, walking, pushing, pulling and lifting.

Nice To Haves

Previous dispatcher experience is preferred.
Airline or aviation-related experience is also preferred.
Some college

Responsibilities

Answers all incoming emergency and non-emergency calls to the Public Safety Office and dispatches information and personnel accordingly.
Maintains department files and keeps computer entries up to date.
Monitors airport security cameras and access control system and dispatches officers or operations personnel to alarms.
Maintains radio communications with all airport staff as required.
Performs all emergency related duties as required.
Serves as TSA Trusted Agents as required.
Understands all internal as well as external airport customers, knows who they are, and anticipates and meets their expectations through quality service in accordance with the airport Mission, Values and Vision.